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Best Western

Managing Director, Product Management - Digital - Hybrid AZ

Best Western

Phoenix, AZ · full time · Director

Listed on Best Western’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This managing director role owns the product vision and delivery of digital experiences across web and mobile for Best Western and WorldHotels, balancing strategic priorities with engineering execution to drive direct bookings and loyalty. The position suits an experienced product leader comfortable translating business strategy into measurable outcomes while leading cross-functional teams in a hospitality-focused commerce environment.

Our summary, not Best Western’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Lead product owners and project managers
  • Own end-to-end delivery of digital commerce initiatives
  • Serve as single accountable technology partner to business executives
  • Drive prioritization tied to business value and ROI
  • Direct engineering execution using agile methods
  • Manage delivery scope, timelines, budgets, and resources across concurrent initiatives
  • Build and communicate relevant KPIs and OKRs

Nice to have

  • Bachelor's degree or equivalent experience
  • 10–15 years in product management, digital, or technology delivery
  • MBA or advanced degree
  • Background in hospitality, travel, retail, or enterprise commerce
  • Experience with guest/customer-facing digital commerce and conversion optimization
  • Experience serving as technology partner to senior executives

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