Listed on The Home Depot’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages payment recovery for Home Depot's commercial trade credit program, requiring you to pursue past-due accounts through calls and negotiations, resolve billing disputes, and escalate accounts to legal action or collection agencies. It suits detail-oriented professionals with collections or accounts receivable experience who can balance firm recovery efforts with relationship management in a high-volume environment.
Our summary, not The Home Depot’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 18 years or older
- Legally permitted to work in the United States
- 2+ years of B2B collections, accounts receivable, or related finance experience
- High-volume outbound calling and email communication
- Account reconciliation and billing dispute resolution
- Knowledge of delinquency management and payment negotiation
Nice to have
- Microsoft Office Suite proficiency
- Cross-functional team collaboration
- Negotiation and complaint handling skills
- Excel skills including VLOOKUP and Pivot Tables
- Power BI and AR/Credit systems experience (Bectran)
- Construction or trade industry experience
- Understanding of fair debt collection practices and lien/bond claim laws
- Bachelor's degree