DT
Listed on DXC Technology’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role handles inbound customer calls for insurance and financial products, requiring you to resolve account inquiries, process requests, and maintain service quality standards. It suits someone with customer service experience who can navigate multiple systems while staying calm under pressure in a metrics-driven environment.
Our summary, not DXC Technology’s wording. The full posting is on their site.
What they ask for
Required
- High school diploma or equivalent
- 2+ years customer service or call center experience
- Strong verbal and written communication skills
- Ability to handle difficult conversations and de-escalate concerns
- Attention to detail and organizational skills
- Ability to multitask and navigate multiple systems
- Ability to work in a fast-paced, metrics-driven environment
Nice to have
- Experience in financial services or insurance industry
- Familiarity with insurance or financial products such as annuities or retirement accounts
- Experience with CRM systems or call center technologies