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Head of Key Account Services

On

Portland · Director

Listed on On’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads a team of three managers overseeing account services for a major sportswear retailer's largest US retail partners. It suits experienced operations or customer support leaders who can manage complex fulfillment strategies and serve as the bridge between sales, supply chain, and retail accounts.

Our summary, not On’s wording. The full posting is on their site.

What they ask for

Required

  • Extensive progressive experience in customer support, logistics, or operations
  • Proven track record managing managers and large team structures
  • Experience managing day-to-day operations for major key accounts
  • Ability to implement and integrate new operational capabilities
  • Exceptional interpersonal and relationship-building skills
  • Strong analytical and data-driven decision-making ability
  • Ability to design and implement strategic initiatives and process improvements

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