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Managed Services Consultant - CCaaS
SprinklrListed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves optimizing Sprinklr's contact center platform for enterprise clients after deployment, ensuring they achieve their business goals through configuration, training, and ongoing support. It suits someone with enterprise software implementation experience and Contact Center as a Service (CCaaS) expertise who enjoys solving client problems and managing complex technical deployments.
Our summary, not Sprinklr’s wording. The full posting is on their site.
What they ask for
Required
- Experience in enterprise software deployment management and/or implementation
- CCaaS experience
- Excellent written and verbal communication skills
- Strong technical background and advanced computer skills
- Ability to work independently and as part of a team
- Knowledge of social media technology
- Strong presentation skills
- Ability to manage multiple assignments under tight deadlines
Nice to have
- Fluency in social media platforms
- Direct experience working with or for social media management software