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Intel

Senior Customer Technical Enablement and Debug Engineer

Intel

full time · Senior

$141,910 – $269,100

Listed on Intel’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead technical debug and issue resolution for Intel's networking IPU systems, serving as the primary customer-facing engineer for complex hardware, firmware, and software problems in production environments. This role suits experienced systems engineers comfortable bridging customer support with deep technical troubleshooting across the full stack.

Our summary, not Intel’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree in Electrical Engineering, Computer Engineering, or related field
  • 5+ years system-level debug experience across hardware, firmware, and software
  • Strong networking systems and drivers knowledge
  • Experience debugging complex silicon and system issues in lab or customer environments

Nice to have

  • Master's degree in Electrical Engineering, Computer Engineering, or related field
  • IPU, SmartNIC, or data center networking architecture knowledge
  • Experience with PCIe, RDMA, Ethernet, virtualization, or cloud infrastructure
  • Familiarity with debug tools, logs, and low-level interfaces like JTAG and trace dumps
  • Prior customer-facing engineering role experience

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