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DriveTime

Customer Relations Specialist

DriveTime

Mesa, AZ · full time

Listed on DriveTime’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role handles customer inquiries and complaints across a used-car dealership's operations, working through resolution with empathy and problem-solving under pressure. It suits someone who stays calm under stress, thinks strategically about solutions, and wants to grow within a large organization.

Our summary, not DriveTime’s wording. The full posting is on their site.

What they do together

Pastimes this employer mentions in the posting. Not requirements, and not part of the role.

What they ask for

Required

  • High school diploma or GED
  • Comfortable working on-site as needed
  • Weekday availability 7am-4pm
  • Handle customer inquiries and complaints across multiple channels
  • Maintain composure under pressure
  • Manage conflict effectively
  • Problem-solve with autonomy

Nice to have

  • Bachelor's degree or equivalent experience
  • Strategic thinking approach
  • Proactive follow-up mindset

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