Listed on Shake Shack’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead the architecture and operations of Shake Shack's core digital platforms serving thousands of restaurants and millions of guests, owning systems from payments to AI to guest-facing kiosks. This role suits a seasoned platform engineering leader who can balance strategic vision with hands-on technical decisions while building and mentoring a strong team.
Our summary, not Shake Shack’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 10+ years in technology leadership managing mission-critical platforms
- Experience in consumer digital commerce or QSR environments
- Technical expertise in microservices, APIs, identity, payments, fraud, and AWS
- Proven track record hiring and developing high-performing teams
- Ability to manage vendor relationships and influence product roadmaps
- Executive communication and change leadership at scale