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Elevance Health

Customer Care Representative I - South Portland, ME & Roanoke, VA

Elevance Health

full time · Junior

$15 – $24 / hour

Listed on Elevance Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role handles customer inquiries about insurance benefits, claims, and provider information through phone and written channels for an insurance company. It suits people who thrive in fast-paced customer service environments and can manage multiple communication channels simultaneously while maintaining attention to detail.

Our summary, not Elevance Health’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • High school diploma or equivalent
  • Experience in automated customer service environment or equivalent combination of education and experience
  • Pass pre-employment test battery
  • Proficiency with digital tools and platforms
  • Ability to multi-task across calls, texts, faxes, and electronic queues
  • Strong verbal and written communication skills
  • Ability to focus during extended sitting periods in high-pressure environment

Nice to have

  • Computer skills experience
  • Call center experience

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