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Samsung Semiconductor

Senior Specialist, Services Operations

Samsung Semiconductor

Plano, TX · full time · Senior

Listed on Samsung Semiconductor’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Samsung is seeking an operations specialist to oversee service network performance, vendor relationships, and customer satisfaction initiatives across their consumer electronics business. This role suits someone with experience managing outsourced service providers and operational metrics at scale.

Our summary, not Samsung Semiconductor’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree
  • 4+ years directly related experience
  • Vendor or partner management experience
  • Manage service level agreements and regulatory compliance for outsourced teams

Nice to have

  • Background handling high-stakes contact center or back-office BPO relationships

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