Skip to main content
CareerApp

Service Desk III

Crusoe

Sunnyvale, CA · full time · Mid

$100,000 – $120,000

Listed on Crusoe’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role supports Crusoe's internal IT operations by resolving technical issues across infrastructure, networks, and applications while managing cloud identity and device management systems. It suits someone who enjoys troubleshooting complex problems, can work independently on end-to-end issues, and wants to grow into more strategic IT work.

Our summary, not Crusoe’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • Strong background in cloud identity management platforms (SSO, SAML 2.0, MFA)
  • Hands-on experience with MDM automation tools (Google MDM, Kandji, or Intune)
  • Experience administering and troubleshooting Windows, macOS, and Linux systems
  • Familiarity with MDR/XDR platforms (Sophos XDR, CrowdStrike, or Huntress)
  • Proficiency with ticketing systems and SaaS management
  • Ability to lead technical initiatives end-to-end
  • Strong written and oral communication skills
  • Ability to pass a background check

Nice to have

  • Bachelor's degree or 6+ years of IT systems experience
  • Prior experience in large enterprises
  • NOC/SOC experience

Turn on analytics and we load Google Analytics: Google gets the pages you open and what you do here — searches, jobs you view, jobs you apply to — and sets its own cookies. Leave it off and the only cookies we set are your login, your theme, and this answer. Accept All also records a yes to advertising, which nothing uses yet. Privacy Policy.