$60,000 – $65,000
Listed on ExtraHop Networks’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A technical support role focused on helping customers troubleshoot and deploy network infrastructure security products, requiring hands-on experience with networking concepts and customer-facing communication skills. This is a growth opportunity for someone transitioning from entry-level support into more complex infrastructure and security domains.
Our summary, not ExtraHop Networks’s wording. The full posting is on their site.
What they ask for
Required
- Two years of B2B technical support experience
- In-depth knowledge of OSI Model
- Understanding of network routing and switching
- Customer service and documentation skills
- Collaborative work style
- Ability to work in fast-paced, high-stress environments
- Reliable attendance
Nice to have
- Unix/Linux operating system experience
- Cybersecurity concepts and terminology knowledge
- JavaScript familiarity
- CompTIA Network+ certification
- CompTIA Security+ certification