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What this role is
This role leads large-scale operational transformation and business growth initiatives within an insurance technology services organization, overseeing global teams and client partnerships. It suits experienced operations leaders with a track record in process improvement, P&L management, and ability to drive both efficiency gains and commercial expansion.
Our summary, not DXC Technology’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 10+ years in Business Process Services, BPO, process transformation, or large-scale service delivery
- 4+ years leading large global teams and complex operational programs
- Proven success leading operational transformation initiatives in enterprise environments
- Expertise in Lean, Six Sigma, Business Process Management, or continuous improvement methodologies
- Experience managing P&L, budgets, operational performance, workforce planning, quality, and productivity
- Ability to influence executive stakeholders and lead cross-functional teams
- Commercial mindset with experience in business growth, solution selling, and client relationship management
- Bachelor's degree
Nice to have
- Insurance operations background (P&C, Life & Annuity, or Specialty Insurance)
- Experience with AI-driven business transformation
- Digital operations and automation expertise
- Global delivery organization experience
- Consulting or enterprise services background
- MBA or advanced certifications