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Sr Manager, Insurance Operations & Business Process

DXC Technology

Charleston, SC · Senior

Listed on DXC Technology’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads large-scale operational transformation and business growth initiatives within an insurance technology services organization, overseeing global teams and client partnerships. It suits experienced operations leaders with a track record in process improvement, P&L management, and ability to drive both efficiency gains and commercial expansion.

Our summary, not DXC Technology’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 10+ years in Business Process Services, BPO, process transformation, or large-scale service delivery
  • 4+ years leading large global teams and complex operational programs
  • Proven success leading operational transformation initiatives in enterprise environments
  • Expertise in Lean, Six Sigma, Business Process Management, or continuous improvement methodologies
  • Experience managing P&L, budgets, operational performance, workforce planning, quality, and productivity
  • Ability to influence executive stakeholders and lead cross-functional teams
  • Commercial mindset with experience in business growth, solution selling, and client relationship management
  • Bachelor's degree

Nice to have

  • Insurance operations background (P&C, Life & Annuity, or Specialty Insurance)
  • Experience with AI-driven business transformation
  • Digital operations and automation expertise
  • Global delivery organization experience
  • Consulting or enterprise services background
  • MBA or advanced certifications

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