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Customer Success Manager, Billing

August Health

United States · Remote

Listed on August Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This is a customer success role focused on supporting senior living operators using August Health's billing and EHR platform. It suits someone with financial operations experience who enjoys building customer relationships and driving product adoption in a healthcare setting.

Our summary, not August Health’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Financial literacy and experience in billing, accounting, business office management, or revenue cycle management
  • Ability to work in spreadsheets (Excel/Google Sheets)
  • Strong problem-solving skills
  • Professional communication skills with customer-facing comfort
  • Proactive ownership mindset

Nice to have

  • Healthcare or senior living operations experience
  • Data entry, data analysis, or system configuration experience
  • Exposure to SaaS, healthcare, or senior living environments

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