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Cigna

Operational Support Senior Manager- Hybrid

Cigna

Chicago, IL · full time · Senior

$152,643 – $187,000

Listed on Cigna’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead pricing and vendor management operations for a healthcare contract services platform, overseeing multi-vendor purchasing workflows, contract pricing governance, and cross-functional teams. This role suits operations leaders with supply chain background who can balance strategic initiatives with hands-on troubleshooting of complex pricing and EDI transactions.

Our summary, not Cigna’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree in Business Administration, Human Resources, or related field
  • 3 years supply chain management and support experience
  • Vendor pricing management experience
  • Fusebox platform experience including contract pricing and pricing control standards
  • Multi-vendor purchasing service orchestration and EDI transaction monitoring
  • End-to-end contract pricing and governance
  • EDI 810 invoice discrepancy management
  • Requirements engineering with tech teams in agile environment
  • Strategic supply chain initiative design and execution
  • Cross-functional team leadership at scale
  • Complex pricing and invoice dataset analysis
  • Pricing controls, comparisons, and reconciliation model building
  • Stakeholder navigation across vendors and accounts
  • SLA and KPI design
  • Customer financial oversight in supply chain context
  • Vendor trend analysis and continuous improvement
  • Executive-level communication and influence

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