Senior Customer Success Manager - Federal
Redpoint Ventures PortfolioUnited States - Remote · Remote · full time · Senior
$160,000
Listed on Redpoint Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Chainguard seeks a Customer Success Manager to serve as the primary post-sales contact for federal government customers, managing onboarding, implementation, and adoption while collaborating across technical and business teams to ensure customer value realization. The role suits experienced public sector-facing professionals with security domain knowledge who thrive in early-stage environments and can build processes from scratch.
Our summary, not Redpoint Ventures Portfolio’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 5+ years in public sector-facing roles (Customer Success, Professional Services, Technical Account Management, or related)
- Domain knowledge in Supply Chain Security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance, vulnerability management, or SDLC
- Strategic ownership of customer portfolio with high autonomy and decision-making authority
- Entrepreneurial mindset to build new processes and practices
Nice to have
- Early-stage startup experience
- Passion for technology and cybersecurity
- Hands-on technical experience with cloud environments, containers, Linux, or security domains