# I didn't get my confirmation email

Troubleshooting · Updated July 30, 2026

Canonical page: https://career.thegoodapps.co/support/articles/confirmation-email-missing

Resend it, check the right folders, and the already-registered case.

## Checklist

1. **Wait a minute or two** — delivery is usually fast but not instant.
2. **Check spam, junk, and promotions.** The sender is noreply@mail.thegoodapps.co — search for that address.
3. On the "check your email" screen, click **Resend the email**. (It rate-limits briefly between sends.)
4. **Typo in your address?** Sign up again with the correct one.

## "You already have an account"

If signup says the address is registered, you've been here before — [log in](/login) or use [Forgot password](/forgot-password).

Still stuck? [Open a ticket](/support/new) from the address you signed up with, and we'll sort it out.

Still stuck? Open a ticket: https://career.thegoodapps.co/support/new

## More in Troubleshooting

- [I can't log in](https://career.thegoodapps.co/support/articles/cant-log-in)
- [My job listing disappeared or is hidden](https://career.thegoodapps.co/support/articles/listing-hidden)
- [Why can't I message or see someone?](https://career.thegoodapps.co/support/articles/cant-message-someone)

All support topics: https://career.thegoodapps.co/support