# Talkdesk

Skill · Customer Support and Service

Canonical page: https://career.thegoodapps.co/skills/talkdesk

Talkdesk is a cloud-based contact center software platform that provides tools for customer service teams, including call routing, IVR, workforce management, and AI-powered analytics. It is used by businesses to manage customer support and sales calls across phone, chat, and other channels. Professionals list it as a skill when they have experience administering or working within contact center operations using the platform.

Related skills: [Workforce Management](https://career.thegoodapps.co/skills/workforce-management), [Genesys Cloud](https://career.thegoodapps.co/skills/genesys-cloud), [Five9](https://career.thegoodapps.co/skills/five9), [Zendesk](https://career.thegoodapps.co/skills/zendesk)

## Open roles requiring Talkdesk (2)

- [Lead Managed Services Consultant](https://career.thegoodapps.co/jobs/53f71373-1c85-438b-a21a-d92a11d5be19/lead-managed-services-consultant-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)
- [Senior Manager, Professional Services](https://career.thegoodapps.co/jobs/43a58054-0a62-4f2d-b09c-2eb46cce579e/senior-manager-professional-services-at-ringcentral) at [RingCentral](https://career.thegoodapps.co/organizations/ringcentral) — Full-time, Remote, USA, $88,000 – $165,000