# Salesforce Service Cloud

Skill · Customer Support and Service

Canonical page: https://career.thegoodapps.co/skills/salesforce-service-cloud

Salesforce Service Cloud is a customer service and support platform that helps organizations manage cases, customer inquiries, and support channels including phone, chat, email, and social media from a unified console. It includes features like knowledge bases, omni-channel routing, and AI-powered chatbots to help support agents resolve issues efficiently. Customer service teams and support operations professionals use it to track service-level agreements and improve customer satisfaction.

## Salesforce Service Cloud in the job market

- Open roles: 8
- Employers hiring: 7
- Last checked: September 13, 2026

## Roles that use Salesforce Service Cloud

- [Management Consultant](https://career.thegoodapps.co/occupations/management-consultant) — 1
- [Solutions Architect](https://career.thegoodapps.co/occupations/solutions-architect) — 1
- [Technical Support Engineer](https://career.thegoodapps.co/occupations/technical-support-engineer) — 1

## Employers hiring for Salesforce Service Cloud

- [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr) — 2 open roles
- [Accenture](https://career.thegoodapps.co/organizations/accenture) — 1 open role
- [Cambria](https://career.thegoodapps.co/organizations/cambria) — 1 open role
- [F5](https://career.thegoodapps.co/organizations/f5) — 1 open role
- [Moderna](https://career.thegoodapps.co/organizations/moderna) — 1 open role
- [Saucony](https://career.thegoodapps.co/organizations/saucony) — 1 open role

Related skills: [Zendesk](https://career.thegoodapps.co/skills/zendesk), [Live Chat Support](https://career.thegoodapps.co/skills/live-chat-support), [Customer Support](https://career.thegoodapps.co/skills/customer-support), [Knowledge Base Management](https://career.thegoodapps.co/skills/knowledge-base-management), [Kustomer](https://career.thegoodapps.co/skills/kustomer), [Case Management](https://career.thegoodapps.co/skills/case-management), [Salesforce Administration](https://career.thegoodapps.co/skills/salesforce-administration)

## Open roles requiring Salesforce Service Cloud (8)

- [GTM Architect](https://career.thegoodapps.co/jobs/b5255389-eb90-4d99-935f-dec056bf9b01/gtm-architect-at-cambria) at [Cambria](https://career.thegoodapps.co/organizations/cambria) — Eden Prairie, MN, $146,000 – $191,000
- [Salesforce Digital Platform Lead – CRM & Engagement Technology](https://career.thegoodapps.co/jobs/067ef76e-81ae-4750-bfba-7374139d1e9e/salesforce-digital-platform-lead-crm-engagement-technology-at-moderna) at [Moderna](https://career.thegoodapps.co/organizations/moderna) — $167,000 – $300,700
- [テクノロジーコンサルタント (カスタマーフロント：顧客・従業員接点領域)_管理職_Song](https://career.thegoodapps.co/jobs/427fb21e-4b02-41ef-b917-11e63bea99e2/song-at-accenture) at [Accenture](https://career.thegoodapps.co/organizations/accenture)
- [Sr. Implementation Consultant - CCAAS (AMER shift)](https://career.thegoodapps.co/jobs/fe553a77-5f33-45ac-a6b2-5980ba7d00f4/sr-implementation-consultant-ccaas-amer-shift-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)
- [Technical Support Engineer III (CONUS)](https://career.thegoodapps.co/jobs/db3bdfc4-c008-42f6-8a5e-259b099c2469/technical-support-engineer-iii-conus-at-f5) at [F5](https://career.thegoodapps.co/organizations/f5) — Full-time, $81,600 – $122,400
- [Salesforce Commerce Cloud Administrator](https://career.thegoodapps.co/jobs/ae229cfc-bbc8-4a05-a298-c3ed4bc627a8/salesforce-commerce-cloud-administrator-at-saucony) at [Saucony](https://career.thegoodapps.co/organizations/saucony) — Full-time, Rockford, MI
- [Customer Support Systems Platform Manager - Salesforce (R5349)](https://career.thegoodapps.co/jobs/7c033d12-97ab-422a-9ad4-8e08fe9b1217/customer-support-systems-platform-manager-salesforce-r5349-at-shield-ai) at [Shield AI](https://career.thegoodapps.co/organizations/shield-ai) — Full-time, Dallas, TX, $110,000 – $170,000
- [Implementation Consultant - Lead](https://career.thegoodapps.co/jobs/de295677-ba60-472d-9cde-9d09d4476c76/implementation-consultant-lead-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)