# ITIL

Skill · Certifications and Credentials

Canonical page: https://career.thegoodapps.co/skills/itil

ITIL (Information Technology Infrastructure Library) is a widely adopted framework of best practices for IT service management, covering processes like incident management, problem management, change management, and service delivery. Originally developed by the UK government, it's maintained today by AXELOS/PeopleCert and offers a certification path (Foundation through Master levels) that IT professionals pursue to demonstrate ITSM expertise. Organizations use ITIL to standardize how IT services are planned, delivered, and improved.

## ITIL in the job market

- Open roles: 34
- Employers hiring: 24
- Last checked: September 13, 2026

## Asked for alongside ITIL

Measured from the 34 open roles that name ITIL, not from a curated list.

- [Amazon Web Services (AWS)](https://career.thegoodapps.co/skills/amazon-web-services-aws) — 8 roles (23.5%)
- [Agile](https://career.thegoodapps.co/skills/agile) — 7 roles (20.6%)
- [Microsoft Azure](https://career.thegoodapps.co/skills/microsoft-azure) — 7 roles (20.6%)
- [ServiceNow](https://career.thegoodapps.co/skills/servicenow) — 7 roles (20.6%)
- [Linux](https://career.thegoodapps.co/skills/linux) — 5 roles (14.7%)
- [PowerShell](https://career.thegoodapps.co/skills/powershell) — 5 roles (14.7%)
- [Active Directory](https://career.thegoodapps.co/skills/active-directory) — 4 roles (11.8%)
- [Change Management](https://career.thegoodapps.co/skills/change-management) — 4 roles (11.8%)

## Seniority of these roles

- Entry: 2 (6%)
- Mid: 4 (13%)
- Senior: 17 (55%)
- Lead / Staff / Principal: 3 (10%)
- Management: 4 (13%)
- Executive: 1 (3%)

From 31 roles whose posting states a level.

## Roles that use ITIL

- [Solutions Architect](https://career.thegoodapps.co/occupations/solutions-architect) — 2
- [Systems Administrator](https://career.thegoodapps.co/occupations/systems-administrator) — 2
- [Application Management Specialist](https://career.thegoodapps.co/occupations/application-management-specialist) — 1
- [Business Analyst](https://career.thegoodapps.co/occupations/business-analyst) — 1
- [Cybersecurity Analyst](https://career.thegoodapps.co/occupations/cybersecurity-analyst) — 1
- [Director of Operations](https://career.thegoodapps.co/occupations/director-of-operations) — 1

## Employers hiring for ITIL

- [American International Group](https://career.thegoodapps.co/organizations/american-international-group) — 3 open roles
- [LSEG](https://career.thegoodapps.co/organizations/lseg) — 3 open roles
- [Accenture](https://career.thegoodapps.co/organizations/accenture) — 2 open roles
- [AST SpaceMobile](https://career.thegoodapps.co/organizations/ast-spacemobile) — 2 open roles
- [Crane Co.](https://career.thegoodapps.co/organizations/crane-co) — 2 open roles
- [Intel](https://career.thegoodapps.co/organizations/intel) — 2 open roles

Related skills: [ServiceNow](https://career.thegoodapps.co/skills/servicenow), [Incident Management](https://career.thegoodapps.co/skills/incident-management), [IT Service Management](https://career.thegoodapps.co/skills/it-service-management), [Change Management](https://career.thegoodapps.co/skills/change-management), [IT Service Management (ITSM)](https://career.thegoodapps.co/skills/it-service-management-itsm), [Problem Management](https://career.thegoodapps.co/skills/problem-management), [Service Management](https://career.thegoodapps.co/skills/service-management), [Help Desk Support](https://career.thegoodapps.co/skills/help-desk-support), [ISO/IEC 20000](https://career.thegoodapps.co/skills/iso-iec-20000), [OTRS](https://career.thegoodapps.co/skills/otrs), [COBIT](https://career.thegoodapps.co/skills/cobit), [Change Control](https://career.thegoodapps.co/skills/change-control)

## Open roles requiring ITIL (34)

- [IT Site Operations Lead](https://career.thegoodapps.co/jobs/68d48f52-9512-4c67-8004-1e7a81177305/it-site-operations-lead-at-crane-co) at [Crane Co.](https://career.thegoodapps.co/organizations/crane-co) — Cincinnati, OH
- [Test Logistics and Commissioning Engineer](https://career.thegoodapps.co/jobs/0bba89d6-d0d7-4113-b33a-ea197d4fd96c/test-logistics-and-commissioning-engineer-at-cubic-corporation) at [Cubic Corporation](https://career.thegoodapps.co/organizations/cubic-corporation) — Full-time, Salfords, Surrey
- [Associate Finance IT Analyst](https://career.thegoodapps.co/jobs/5e1764c8-efbe-47c6-bfe3-f8dccc9cdc6b/associate-finance-it-analyst-at-brown-forman) at [Brown–Forman](https://career.thegoodapps.co/organizations/brown-forman) — Full-time, Louisville, KY
- [Senior Application Support Engineer](https://career.thegoodapps.co/jobs/f36a0677-a2c2-42a9-b626-5d1bb0eda70e/senior-application-support-engineer-at-bain-capital) at [Bain Capital](https://career.thegoodapps.co/organizations/bain-capital) — Boston, MA, $125,000 – $145,000
- [Principal Solutions Architect, GenAI](https://career.thegoodapps.co/jobs/d97ef59b-7186-4320-b27b-ad3e28df2ba8/principal-solutions-architect-genai-at-american-international-group) at [American International Group](https://career.thegoodapps.co/organizations/american-international-group) — Atlanta, GA
- [IT ServiceNow Platform Engineer, Senior (952)](https://career.thegoodapps.co/jobs/adf70fc8-0e20-4f3b-81c3-0c3c243d6f1c/it-servicenow-platform-engineer-senior-952-at-abc-supply) at [ABC Supply](https://career.thegoodapps.co/organizations/abc-supply) — $120,000 – $140,000
- [Enhanced Operations Service Execution Specialist](https://career.thegoodapps.co/jobs/3687d6ce-d400-46f4-966f-a76b93589275/enhanced-operations-service-execution-specialist-at-sap) at [SAP](https://career.thegoodapps.co/organizations/sap) — Full-time, San Pedro Garza García, Nuevo Léon, MX, 66265
- [Mgr Capabilities SLA/KPI Tech](https://career.thegoodapps.co/jobs/ec0b3919-83aa-4571-a230-721a6943a72e/mgr-capabilities-sla-kpi-tech-at-the-hershey-company) at [The Hershey Company](https://career.thegoodapps.co/organizations/the-hershey-company) — Hershey, PA
- [Sr. Manager, Work Station Support](https://career.thegoodapps.co/jobs/900fa2c4-2027-4850-8083-f704d7514ac7/sr-manager-work-station-support-at-visa-inc) at [Visa Inc.](https://career.thegoodapps.co/organizations/visa-inc) — Full-time, Austin, TX, $127,900 – $205,000
- [Sr. Technical Program Manager, Infrastructure Engineering](https://career.thegoodapps.co/jobs/764592fb-7847-4cd3-aa4c-827718c9aadf/sr-technical-program-manager-infrastructure-engineering-at-moderna) at [Moderna](https://career.thegoodapps.co/organizations/moderna) — Full-time, $145,900 – $234,200

All 34 open roles: https://career.thegoodapps.co/jobs?skills=0399141b-1c81-4e92-b859-5fe0c38fcd47