# ISO/IEC 20000

Skill · Certifications and Credentials

Canonical page: https://career.thegoodapps.co/skills/iso-iec-20000

ISO/IEC 20000 is the international standard for IT service management (ITSM), defining requirements for planning, delivering, monitoring, and improving IT services. It aligns closely with ITIL best practices and is used by IT service providers and internal IT departments to demonstrate consistent, high-quality service delivery. IT service managers pursue certification to build customer confidence and streamline service processes.

Related skills: [ITIL](https://career.thegoodapps.co/skills/itil), [COBIT](https://career.thegoodapps.co/skills/cobit), [IT Service Management](https://career.thegoodapps.co/skills/it-service-management), [IT Governance](https://career.thegoodapps.co/skills/it-governance), [ISO/IEC 27001](https://career.thegoodapps.co/skills/iso-iec-27001)

## Open roles requiring ISO/IEC 20000 (0)

None of the roles we have read name this skill yet. A large share of the visible corpus has not been parsed for skills, so this is at least as likely to be our backlog as the market's verdict.