# Freshworks CRM

Skill · Sales and E-Commerce

Canonical page: https://career.thegoodapps.co/skills/freshworks-crm

Freshworks CRM (now largely rebranded as Freshsales) is a sales and customer engagement platform that combines contact management, email tracking, phone integration, and AI-driven insights to help sales teams manage their pipeline. It is built by Freshworks Inc. and targeted at small and mid-sized businesses seeking an intuitive alternative to more complex CRM systems. Sales reps use it to prioritize leads, automate follow-ups, and track deal progress.

Related skills: [Salesforce](https://career.thegoodapps.co/skills/salesforce), [HubSpot CRM](https://career.thegoodapps.co/skills/hubspot-crm), [Zoho CRM](https://career.thegoodapps.co/skills/zoho-crm), [Freshsales](https://career.thegoodapps.co/skills/freshsales)

## Open roles requiring Freshworks CRM (0)

None of the roles we have read name this skill yet. A large share of the visible corpus has not been parsed for skills, so this is at least as likely to be our backlog as the market's verdict.