# Customer Service

Skill · Customer Support and Service

Canonical page: https://career.thegoodapps.co/skills/customer-service

Customer service is the function of assisting customers before, during, and after a purchase, covering activities like answering questions, resolving complaints, and providing product guidance. It is practiced by frontline representatives, call center agents, and support staff across retail, hospitality, and virtually every industry with a customer base. Strong customer service skills include communication, patience, problem-solving, and empathy.

## Customer Service in the job market

- Open roles: 67
- Employers hiring: 19
- Median stated pay: $42,000 (middle half $38,000 – $48,000), from 32 of 67 open roles — the 48% that publish a range, annualized to USD. Only some employers state pay, and the ones that do skew to California and New York, where the law requires it.
- Last checked: September 12, 2026

## Asked for alongside Customer Service

Measured from the 67 open roles that name Customer Service, not from a curated list.

- [Visual Merchandising](https://career.thegoodapps.co/skills/visual-merchandising) — 24 roles (35.8%)
- [Inventory Management](https://career.thegoodapps.co/skills/inventory-management) — 18 roles (26.9%)
- [Product Knowledge](https://career.thegoodapps.co/skills/product-knowledge) — 16 roles (23.9%)
- [Sales](https://career.thegoodapps.co/skills/sales) — 16 roles (23.9%)
- [Retail Sales](https://career.thegoodapps.co/skills/retail-sales) — 6 roles (9.0%)
- [Merchandising](https://career.thegoodapps.co/skills/merchandising) — 4 roles (6.0%)
- [Cash Handling](https://career.thegoodapps.co/skills/cash-handling) — 3 roles (4.5%)

## Seniority of these roles

- Entry: 15 (47%)
- Mid: 13 (41%)
- Senior: 4 (13%)

From 32 roles whose posting states a level.

## Where Customer Service roles are

- [Braintree, MA](https://career.thegoodapps.co/jobs/in/braintree-ma) — 2
- [Columbus, OH](https://career.thegoodapps.co/jobs/in/columbus-oh) — 2
- [Glendale, CA](https://career.thegoodapps.co/jobs/in/glendale-ca) — 2
- [Houston, TX](https://career.thegoodapps.co/jobs/in/houston-tx) — 2
- [Atlanta, GA](https://career.thegoodapps.co/jobs/in/atlanta-ga) — 1
- [Boston, MA](https://career.thegoodapps.co/jobs/in/boston-ma) — 1

Among the 41 of 67 open roles we could place on a map.

## Roles that use Customer Service

- [Retail Store Manager](https://career.thegoodapps.co/occupations/retail-store-manager) — 6
- [Sales Representative](https://career.thegoodapps.co/occupations/sales-representative) — 6
- [Bank Teller](https://career.thegoodapps.co/occupations/bank-teller) — 3
- [Customer Service Representative](https://career.thegoodapps.co/occupations/customer-service-representative) — 2
- [Inside Sales Representative](https://career.thegoodapps.co/occupations/inside-sales-representative) — 1
- [Retail Store Supervisor](https://career.thegoodapps.co/occupations/retail-store-supervisor) — 1

## Employers hiring for Customer Service

- [Savage X Fenty](https://career.thegoodapps.co/organizations/savage-x-fenty) — 13 open roles
- [Levi Strauss & Co.](https://career.thegoodapps.co/organizations/levi-strauss-co) — 12 open roles
- [Comcast](https://career.thegoodapps.co/organizations/comcast) — 10 open roles
- [ABC Supply](https://career.thegoodapps.co/organizations/abc-supply) — 6 open roles
- [Citigroup](https://career.thegoodapps.co/organizations/citigroup) — 4 open roles
- [Club Monaco](https://career.thegoodapps.co/organizations/club-monaco) — 4 open roles

Related skills: [Active Listening](https://career.thegoodapps.co/skills/active-listening), [Conflict Resolution](https://career.thegoodapps.co/skills/conflict-resolution), [Zendesk](https://career.thegoodapps.co/skills/zendesk), [Live Chat Support](https://career.thegoodapps.co/skills/live-chat-support), [Retail Sales](https://career.thegoodapps.co/skills/retail-sales), [Technical Support](https://career.thegoodapps.co/skills/technical-support), [Cash Handling](https://career.thegoodapps.co/skills/cash-handling), [Empathy](https://career.thegoodapps.co/skills/empathy), [Hospitality](https://career.thegoodapps.co/skills/hospitality), [Cash Register Operation](https://career.thegoodapps.co/skills/cash-register-operation), [Greeting Customers](https://career.thegoodapps.co/skills/greeting-customers), [Call Center Experience](https://career.thegoodapps.co/skills/call-center-experience)

## Open roles requiring Customer Service (67)

- [Full-Time Keyholder - Tysons Corner](https://career.thegoodapps.co/jobs/67e5c3e8-a80c-48ae-8d2f-3d925cd1dc3a/full-time-keyholder-tysons-corner-at-rothy-s) at [Rothy's](https://career.thegoodapps.co/organizations/rothy-s) — Full-time, Tysons, VA
- [Administrative Coordinator](https://career.thegoodapps.co/jobs/8c037d1b-3fbe-4807-af2e-66edc066d172/administrative-coordinator-at-drivetime) at [DriveTime](https://career.thegoodapps.co/organizations/drivetime) — Full-time, Mesa, AZ
- [Seasonal Sales Associate](https://career.thegoodapps.co/jobs/0930684b-26e8-44a9-b171-2df391258b5a/seasonal-sales-associate-at-deseret-book-company) at [Deseret Book Company](https://career.thegoodapps.co/organizations/deseret-book-company) — Part-time, Idaho Falls, ID, $14 / hour
- [Claims Expediter](https://career.thegoodapps.co/jobs/2b65304e-9965-4b65-bcc0-b4bec6c31974/claims-expediter-at-auto-owners-insurance) at [Auto-Owners Insurance](https://career.thegoodapps.co/organizations/auto-owners-insurance) — Full-time, Lansing, MI
- [Inside Sales Representative (143)](https://career.thegoodapps.co/jobs/ab5b3eb1-0037-4c8a-a681-4796592ce298/inside-sales-representative-143-at-abc-supply) at [ABC Supply](https://career.thegoodapps.co/organizations/abc-supply) — Full-time, Bridgeport, CT
- [FT - Key Holder](https://career.thegoodapps.co/jobs/7785aeec-27e2-4e5c-850a-496a57e2e1e6/ft-key-holder-at-tory-burch) at [Tory Burch](https://career.thegoodapps.co/organizations/tory-burch) — Full-time, Palo Alto, CA, $18 – $22 / hour
- [SAP SD Consultant](https://career.thegoodapps.co/jobs/6728d8c7-6c6d-4a69-8162-776a088b7806/sap-sd-consultant-at-accenture) at [Accenture](https://career.thegoodapps.co/organizations/accenture)
- [stage SERRAVALLE](https://career.thegoodapps.co/jobs/bf3b7895-3be3-4cdc-8b66-720cfd6bdc57/stage-serravalle-at-levi-strauss-co) at [Levi Strauss & Co.](https://career.thegoodapps.co/organizations/levi-strauss-co) — Full-time, €23,300 – €27,900
- [Part-Time Universal Banker (20 Hours), Bilingual English/Spanish Speaking Preferred, North Miami Beach Area](https://career.thegoodapps.co/jobs/30bbc20d-fc8c-4351-88d5-9618d58778ac/part-time-universal-banker-20-hours-bilingual-english-spanish-speaking) at [Citigroup](https://career.thegoodapps.co/organizations/citigroup) — Part-time, $20 – $26 / hour
- [HOKA Sales Team Lead](https://career.thegoodapps.co/jobs/4eadc9be-f09e-42e4-a9f1-8067c8f48e63/hoka-sales-team-lead-at-hoka) at [HOKA](https://career.thegoodapps.co/organizations/hoka) — Full-time, Paramus, NJ, $22 / hour

All 67 open roles: https://career.thegoodapps.co/jobs?skills=56f1b19c-efa2-4ccf-a3dc-41ba07c66932