# Customer Relationship Management (CRM)

Skill · Sales and E-Commerce

Canonical page: https://career.thegoodapps.co/skills/customer-relationship-management-crm

Customer Relationship Management (CRM) refers to the software platforms and practices businesses use to organize and track all interactions with leads and customers, including contact details, sales pipeline stages, and support tickets. Sales reps, marketers, and customer service agents rely on CRM tools such as Salesforce, HubSpot, or Microsoft Dynamics to coordinate outreach and maintain a shared record of customer history. CRM adoption is widespread across virtually every industry that manages ongoing customer relationships.

## Customer Relationship Management (CRM) in the job market

- Open roles: 163
- Employers hiring: 91
- Median stated pay: $153,000 (middle half $99,000 – $194,000), from 116 of 163 open roles — the 71% that publish a range, annualized to USD. Only some employers state pay, and the ones that do skew to California and New York, where the law requires it.
- Last checked: September 12, 2026

## Asked for alongside Customer Relationship Management (CRM)

Measured from the 163 open roles that name Customer Relationship Management (CRM), not from a curated list.

- [Salesforce](https://career.thegoodapps.co/skills/salesforce) — 38 roles (23.3%)
- [Marketing Automation](https://career.thegoodapps.co/skills/marketing-automation) — 13 roles (8.0%)
- [Microsoft Excel](https://career.thegoodapps.co/skills/microsoft-excel) — 11 roles (6.7%)
- [Microsoft Word](https://career.thegoodapps.co/skills/microsoft-word) — 10 roles (6.1%)
- [Email Marketing](https://career.thegoodapps.co/skills/email-marketing) — 9 roles (5.5%)
- [Microsoft Outlook](https://career.thegoodapps.co/skills/microsoft-outlook) — 9 roles (5.5%)
- [HubSpot](https://career.thegoodapps.co/skills/hubspot) — 8 roles (4.9%)
- [LinkedIn](https://career.thegoodapps.co/skills/linkedin) — 7 roles (4.3%)

## Seniority of these roles

- Entry: 14 (11%)
- Mid: 31 (25%)
- Senior: 61 (48%)
- Lead / Staff / Principal: 3 (2%)
- Management: 14 (11%)
- Executive: 3 (2%)

From 126 roles whose posting states a level.

## Where Customer Relationship Management (CRM) roles are

- [New York, NY](https://career.thegoodapps.co/jobs/in/new-york-ny) — 20
- [San Francisco, CA](https://career.thegoodapps.co/jobs/in/san-francisco-ca) — 10
- [Atlanta, GA](https://career.thegoodapps.co/jobs/in/atlanta-ga) — 4
- [Chicago, IL](https://career.thegoodapps.co/jobs/in/chicago-il) — 3
- [Los Angeles, CA](https://career.thegoodapps.co/jobs/in/los-angeles-ca) — 3
- [Woburn, MA](https://career.thegoodapps.co/jobs/in/woburn-ma) — 3

Among the 93 of 163 open roles we could place on a map.

## Roles that use Customer Relationship Management (CRM)

- [Account Executive](https://career.thegoodapps.co/occupations/account-executive) — 21
- [Sales Representative](https://career.thegoodapps.co/occupations/sales-representative) — 19
- [Sales Manager](https://career.thegoodapps.co/occupations/sales-manager) — 12
- [Account Manager](https://career.thegoodapps.co/occupations/account-manager) — 9
- [Marketing Manager](https://career.thegoodapps.co/occupations/marketing-manager) — 8
- [Sales Development Representative](https://career.thegoodapps.co/occupations/sales-development-representative) — 8

## Employers hiring for Customer Relationship Management (CRM)

- [Intuit](https://career.thegoodapps.co/organizations/intuit) — 10 open roles
- [ABC Supply](https://career.thegoodapps.co/organizations/abc-supply) — 8 open roles
- [Zillow](https://career.thegoodapps.co/organizations/zillow) — 7 open roles
- [Accenture](https://career.thegoodapps.co/organizations/accenture) — 5 open roles
- [Beckman Coulter](https://career.thegoodapps.co/organizations/beckman-coulter) — 5 open roles
- [Obsidian Securty](https://career.thegoodapps.co/organizations/obsidian-securty) — 5 open roles

Related skills: [Salesforce](https://career.thegoodapps.co/skills/salesforce), [HubSpot](https://career.thegoodapps.co/skills/hubspot), [Marketing Automation](https://career.thegoodapps.co/skills/marketing-automation), [Microsoft Dynamics 365](https://career.thegoodapps.co/skills/microsoft-dynamics-365), [Objection Handling](https://career.thegoodapps.co/skills/objection-handling), [Loyalty Programs](https://career.thegoodapps.co/skills/loyalty-programs), [Retail Banking](https://career.thegoodapps.co/skills/retail-banking), [Cross Selling](https://career.thegoodapps.co/skills/cross-selling), [Kustomer](https://career.thegoodapps.co/skills/kustomer), [HappyFox](https://career.thegoodapps.co/skills/happyfox), [Multichannel Support](https://career.thegoodapps.co/skills/multichannel-support), [Amazon Connect](https://career.thegoodapps.co/skills/amazon-connect)

## Open roles requiring Customer Relationship Management (CRM) (163)

- [Manager Sales Professional - ServiceNow](https://career.thegoodapps.co/jobs/5bd65f09-d5aa-4156-a734-30725cdaf3e1/manager-sales-professional-servicenow-at-dxc-technology) at [DXC Technology](https://career.thegoodapps.co/organizations/dxc-technology) — Full-time, Dallas, TX
- [Account Manager](https://career.thegoodapps.co/jobs/d08d31aa-7d63-46ce-93ef-0af7761c0bce/account-manager-at-extensis) at [Extensis](https://career.thegoodapps.co/organizations/extensis) — Full-time, Woburn, MA, $90,000 – $120,000
- [Customer Engagement Strategist](https://career.thegoodapps.co/jobs/1e2fe535-0ac8-411f-a92f-615e0588f2c5/customer-engagement-strategist-at-cigna) at [Cigna](https://career.thegoodapps.co/organizations/cigna) — Full-time, $108,400 – $180,600
- [Lead Nuclear Sales Manager](https://career.thegoodapps.co/jobs/5e9d07ca-4c33-4353-a47c-ff5f0a6cc4ab/lead-nuclear-sales-manager-at-crane-co) at [Crane Co.](https://career.thegoodapps.co/organizations/crane-co) — Twinsburg, OH
- [Manager,  Front Office Technology](https://career.thegoodapps.co/jobs/8c48b96b-cce5-4065-8fdc-fcf867d59255/manager-front-office-technology-at-clear-channel-outdoor) at [Clear Channel Outdoor](https://career.thegoodapps.co/organizations/clear-channel-outdoor) — Full-time, San Antonio, TX
- [Account Executive](https://career.thegoodapps.co/jobs/2fb7916f-9e62-4559-b606-6ce90e411460/account-executive-at-citrix-systems) at [Citrix Systems](https://career.thegoodapps.co/organizations/citrix-systems) — Full-time, $69,800 – $104,700
- [Senior Sales Territory Manager,  Mass Spectrometry -Eastern MA](https://career.thegoodapps.co/jobs/0d8972f1-2e50-4e71-9d85-b5d6c39eab27/senior-sales-territory-manager-mass-spectrometry-eastern-ma-at-beckman-coulter) at [Beckman Coulter](https://career.thegoodapps.co/organizations/beckman-coulter) — Full-time, $130,000 – $140,000
- [Head of US Field Excellence](https://career.thegoodapps.co/jobs/672a1138-39e9-44fb-b797-2bc4a31ed08d/head-of-us-field-excellence-at-biogen) at [Biogen](https://career.thegoodapps.co/organizations/biogen) — Full-time, Cambridge, MA, $260,000 – $367,000
- [Account Executive, KSL Homes](https://career.thegoodapps.co/jobs/092be6ca-c491-4ca0-9203-8c929dd290b5/account-executive-ksl-homes-at-bonneville-international-media-group) at [Bonneville International Media Group](https://career.thegoodapps.co/organizations/bonneville-international-media-group) — Full-time, SLC Triad Center, $48,000 – $51,500
- [Associate Director of Product, Retention](https://career.thegoodapps.co/jobs/deeef9f7-7183-4e24-864d-74f948f9104c/associate-director-of-product-retention-at-blue-apron) at [Blue Apron](https://career.thegoodapps.co/organizations/blue-apron) — Full-time, New York, NY, $193,500 – $203,000

All 163 open roles: https://career.thegoodapps.co/jobs?skills=5914a9de-f352-473f-8454-4f2de19a9498