# Amazon Connect

Skill · Customer Support and Service

Canonical page: https://career.thegoodapps.co/skills/amazon-connect

Amazon Connect is a cloud-based contact center service that enables businesses to set up customer service call centers with features like interactive voice response, call routing, and analytics. It's used by customer support teams and businesses to handle phone, chat, and case management without maintaining on-premises telephony hardware.

## Amazon Connect in the job market

- Open roles: 9
- Employers hiring: 4
- Last checked: September 12, 2026

## Roles that use Amazon Connect

- [Management Consultant](https://career.thegoodapps.co/occupations/management-consultant) — 1
- [Product Engineer](https://career.thegoodapps.co/occupations/product-engineer) — 1
- [Software Engineer](https://career.thegoodapps.co/occupations/software-engineer) — 1

Related skills: [Customer Relationship Management (CRM)](https://career.thegoodapps.co/skills/customer-relationship-management-crm), [Twilio](https://career.thegoodapps.co/skills/twilio), [Genesys Cloud](https://career.thegoodapps.co/skills/genesys-cloud)

## Open roles requiring Amazon Connect (9)

- [Product Engineer II - Hybrid AZ](https://career.thegoodapps.co/jobs/06f8a1e0-2243-474b-8c8f-61333f5c2f40/product-engineer-ii-hybrid-az-at-best-western) at [Best Western](https://career.thegoodapps.co/organizations/best-western) — Full-time, Remote-AZ
- [Strategy & Consulting - Global Network - SONG - Service - Google Contact Center AI Manager/Senior Manager](https://career.thegoodapps.co/jobs/1cfbd12e-358b-4a2b-ad05-073a01a371bd/strategy-consulting-global-network-song-service-google-contact-center-ai) at [Accenture](https://career.thegoodapps.co/organizations/accenture)
- [Sr. Implementation Consultant - CCAAS (AMER shift)](https://career.thegoodapps.co/jobs/fe553a77-5f33-45ac-a6b2-5980ba7d00f4/sr-implementation-consultant-ccaas-amer-shift-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)
- [Senior Business Systems Analyst](https://career.thegoodapps.co/jobs/07b276c5-d038-490b-92d4-4875feb3348e/senior-business-systems-analyst-at-intuit) at [Intuit](https://career.thegoodapps.co/organizations/intuit) — San Diego, CA, $129,500 – $175,500
- [AI Delivery Tech Lead, Song Service](https://career.thegoodapps.co/jobs/4c952108-a4f5-40d9-8a53-71372502d4a7/ai-delivery-tech-lead-song-service-at-accenture) at [Accenture](https://career.thegoodapps.co/organizations/accenture)
- [Implementation Consultant - Lead](https://career.thegoodapps.co/jobs/de295677-ba60-472d-9cde-9d09d4476c76/implementation-consultant-lead-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)
- [Staff Business Systems Analyst – Contact Center Routing](https://career.thegoodapps.co/jobs/111a182d-d0c3-4a4a-8942-034e13120086/staff-business-systems-analyst-contact-center-routing-at-intuit) at [Intuit](https://career.thegoodapps.co/organizations/intuit) — San Diego, CA, $156,500 – $229,000
- [Lead Managed Services Consultant](https://career.thegoodapps.co/jobs/53f71373-1c85-438b-a21a-d92a11d5be19/lead-managed-services-consultant-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)
- [Staff Business Systems Analyst - Workforce Technology Solutions](https://career.thegoodapps.co/jobs/f52bd54f-d817-48ae-9c01-b892aff105c7/staff-business-systems-analyst-workforce-technology-solutions-at-intuit) at [Intuit](https://career.thegoodapps.co/organizations/intuit) — San Diego, CA, $156,500 – $229,000
