# Technical Support Engineer

Occupation

Canonical page: https://career.thegoodapps.co/occupations/technical-support-engineer

A Technical Support Engineer resolves more complex, often product-specific technical issues escalated from frontline support, working closely with engineering teams at software or hardware companies. The role combines strong troubleshooting and networking knowledge with the ability to write scripts in Python or Bash to diagnose or automate fixes, all tracked through ticketing systems. Clear customer communication is essential, since engineers must translate technical root causes into terms that clients or internal stakeholders can understand.

Top skills: [Networking](https://career.thegoodapps.co/skills/networking)

## Career ladder

- Often comes from: [Help Desk Analyst](https://career.thegoodapps.co/occupations/help-desk-analyst), [Technical Support Analyst](https://career.thegoodapps.co/occupations/technical-support-analyst)
- Often leads to: [Technical Support Manager](https://career.thegoodapps.co/occupations/technical-support-manager), [Technical Support Supervisor](https://career.thegoodapps.co/occupations/technical-support-supervisor)

## Similar roles

[Computer Support Specialist](https://career.thegoodapps.co/occupations/computer-support-specialist), [Customer Support Advisor](https://career.thegoodapps.co/occupations/customer-support-advisor), [Cyber Security Technician](https://career.thegoodapps.co/occupations/cyber-security-technician), [IT Specialist](https://career.thegoodapps.co/occupations/it-specialist), [IT Support Specialist](https://career.thegoodapps.co/occupations/it-support-specialist), [Network Support Specialist](https://career.thegoodapps.co/occupations/network-support-specialist), [Sales Engineer](https://career.thegoodapps.co/occupations/sales-engineer), [Solutions Engineer](https://career.thegoodapps.co/occupations/solutions-engineer), [Systems Engineer](https://career.thegoodapps.co/occupations/systems-engineer), [Systems Support Specialist](https://career.thegoodapps.co/occupations/systems-support-specialist), [Technical Account Manager](https://career.thegoodapps.co/occupations/technical-account-manager), [Technical Support Analyst](https://career.thegoodapps.co/occupations/technical-support-analyst)

## Open Technical Support Engineer roles (17)

- [Technical Support Engineer](https://fis.wd5.myworkdayjobs.com/en-US/SearchJobs/job/US-IL-BOL-270-SteA/Technical-Support-Engineer_JR0308867) at [FIS](https://career.thegoodapps.co/organizations/fis) — US IL BOL 270 SteA (listed on FIS's own careers site)
- [Technical Support Engineer](https://kla.wd1.myworkdayjobs.com/en-US/Search/job/Taichung-City-Taiwan/Technical-Support-Engineer_2638572) at [KLA-Tencor](https://career.thegoodapps.co/organizations/kla-tencor) (listed on KLA-Tencor's own careers site)
- [Technical Support Engineer (Network)](https://career.thegoodapps.co/jobs/612856eb-9248-4452-bdf6-be8846437edd/technical-support-engineer-network-at-f5) at [F5](https://career.thegoodapps.co/organizations/f5)
- [Staff Technical Support Engineer - Mainframe](https://career.thegoodapps.co/jobs/13aeb9bb-bada-4945-ae02-442081b793f6/staff-technical-support-engineer-mainframe-at-broadcom-inc) at [Broadcom Inc.](https://career.thegoodapps.co/organizations/broadcom-inc) — $88,300 – $141,300
- [Sr. Technical Support Engineer](https://career.thegoodapps.co/jobs/252206cd-26a2-4a90-a36e-5ae18b2373fb/sr-technical-support-engineer-at-pendo) at [Pendo](https://career.thegoodapps.co/organizations/pendo) — Full-time, Raleigh, NC, $105,000 – $120,000
- [Technical Support Engineer I](https://job-boards.greenhouse.io/gofundme/jobs/8089835) at [Gofundme](https://career.thegoodapps.co/organizations/gofundme) — Full-time, Remote, $59,500 – $82,000 (listed on Gofundme's own careers site)
- [Technical Support Engineer (Inference) - US Weekends](https://career.thegoodapps.co/jobs/46f48923-18ac-44a8-840e-b14d517b9e9c/technical-support-engineer-inference-us-weekends-at-together-ai) at [Together AI](https://career.thegoodapps.co/organizations/together-ai) — Full-time, Remote, $160,000 – $230,000
- [Technical Support Engineer, L2](https://career.thegoodapps.co/jobs/82845b99-4721-474b-8621-6b8c3b77292c/technical-support-engineer-l2-at-lucidlink) at [LucidLink](https://career.thegoodapps.co/organizations/lucidlink) — US Remote, $72,000 – $107,400
- [Technical Support Engineer (4PM-12AM PST)](https://career.thegoodapps.co/jobs/270f60d9-68fa-4096-be3d-79579d1c5977/technical-support-engineer-4pm-12am-pst-at-sentry) at [Sentry](https://career.thegoodapps.co/organizations/sentry) — San Francisco, CA · Remote, $100,000 – $120,000
- [Technical Support Engineer](https://job-boards.greenhouse.io/sigmacomputing/jobs/7767924003) at [Sigma Computing](https://career.thegoodapps.co/organizations/sigma-computing) — Full-time, New York, NY, $90,000 – $115,000 (listed on Sigma Computing's own careers site)

All 17 open roles: https://career.thegoodapps.co/jobs?q=Technical%20Support%20Engineer

## Likely next role (2)

Where Technical Support Engineers commonly go next: [Technical Support Manager](https://career.thegoodapps.co/occupations/technical-support-manager), [Technical Support Supervisor](https://career.thegoodapps.co/occupations/technical-support-supervisor).

- [Technical Support Manager](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Chennai-Tamil-Nadu-India/Technical-Support-Manager_1209143-2) at [Juniper Networks](https://career.thegoodapps.co/organizations/juniper-networks) (listed on Juniper Networks's own careers site)
- [Technical Support Manager](https://job-boards.greenhouse.io/sigmacomputing/jobs/7767927003) at [Sigma Computing](https://career.thegoodapps.co/organizations/sigma-computing) — Full-time, New York, NY, $140,000 – $170,000 (listed on Sigma Computing's own careers site)

## Roles similar to Technical Support Engineer (264)

From [Computer Support Specialist](https://career.thegoodapps.co/occupations/computer-support-specialist), [Customer Support Advisor](https://career.thegoodapps.co/occupations/customer-support-advisor), [Cyber Security Technician](https://career.thegoodapps.co/occupations/cyber-security-technician), [IT Specialist](https://career.thegoodapps.co/occupations/it-specialist), [IT Support Specialist](https://career.thegoodapps.co/occupations/it-support-specialist), [Network Support Specialist](https://career.thegoodapps.co/occupations/network-support-specialist), [Sales Engineer](https://career.thegoodapps.co/occupations/sales-engineer), [Solutions Engineer](https://career.thegoodapps.co/occupations/solutions-engineer), [Systems Engineer](https://career.thegoodapps.co/occupations/systems-engineer), [Systems Support Specialist](https://career.thegoodapps.co/occupations/systems-support-specialist), [Technical Account Manager](https://career.thegoodapps.co/occupations/technical-account-manager), [Technical Support Analyst](https://career.thegoodapps.co/occupations/technical-support-analyst).

- [Technical Support Analyst](https://motorolasolutions.wd5.myworkdayjobs.com/en-US/Careers/job/Allen-TX-TX139/Technical-Support-Analyst_R67091) at [Motorola Solutions](https://career.thegoodapps.co/organizations/motorola-solutions) — Allen, TX (listed on Motorola Solutions's own careers site)
- [Technical Support Analyst](https://clarivate.wd3.myworkdayjobs.com/en-US/Clarivate_Careers/job/R186--Ann-Arbor/Technical-Support-Analyst_JREQ136411-2) at [ProQuest](https://career.thegoodapps.co/organizations/proquest) — R186- Ann Arbor (listed on ProQuest's own careers site)
- [Network Support Specialist](https://job-boards.greenhouse.io/lumosfiber/jobs/5381926008) at [Lumos Networks](https://career.thegoodapps.co/organizations/lumos-networks) — United States of America (USA), Remote (listed on Lumos Networks's own careers site)
- [IT Support Specialist](https://job-boards.greenhouse.io/voyagertechnologiesinc/jobs/4384827009) at [Voyager](https://career.thegoodapps.co/organizations/voyager) — Reno, NV (listed on Voyager's own careers site)
- [IT Support Specialist](https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/6173572004) at [Bend Studio](https://career.thegoodapps.co/organizations/bend-studio) — Los Angeles, CA (listed on Bend Studio's own careers site)
- [IT Specialist](https://jobs.ashbyhq.com/anyscale/d92a68e9-c2cc-452f-afbc-ae1bde5080b7/application) at [Anyscale](https://career.thegoodapps.co/organizations/anyscale) — San Francisco, CA, $171,000 – $191,000 (listed on Anyscale's own careers site)
- [IT Specialist](https://avav.wd1.myworkdayjobs.com/en-US/AVAV/job/ABQ-AFB/IT-Specialist_8450) at [AeroVironment](https://career.thegoodapps.co/organizations/aerovironment) — ABQ AFB (listed on AeroVironment's own careers site)
- [Lead Mechanical Systems Engineer - Spark](https://jobs.ashbyhq.com/Crusoe/9aa892be-71db-455e-9980-ffff4badfee3/application) at [Crusoe](https://career.thegoodapps.co/organizations/crusoe) — Denver, CO, $148,740 – $170,000 (listed on Crusoe's own careers site)
- [Deployed Engineer (Atlanta)](https://career.thegoodapps.co/jobs/3e4f5135-7bec-4d1c-be0f-fc0fee19490c/deployed-engineer-atlanta-at-langchain) at [LangChain](https://career.thegoodapps.co/organizations/langchain) — Atlanta, GA, $150,000 – $250,000
- [Sales Engineer](https://job-boards.greenhouse.io/postscript/jobs/8733945002) at [Postscript](https://career.thegoodapps.co/organizations/postscript) — Remote (listed on Postscript's own careers site)

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