# Patient Service Representative

Occupation

Canonical page: https://career.thegoodapps.co/occupations/patient-service-representative

A Patient Service Representative is the front-line staff member at a medical office, clinic, or hospital who greets patients, schedules appointments, and verifies insurance coverage before visits. Working closely with EHR/EMR systems, they update patient records, collect co-pays, and answer questions using working knowledge of medical terminology. The role suits someone with strong customer service instincts who can stay organized and empathetic while juggling phones, front-desk traffic, and administrative deadlines.

Top skills: [Customer Service](https://career.thegoodapps.co/skills/customer-service), [Medical Terminology](https://career.thegoodapps.co/skills/medical-terminology), [Scheduling](https://career.thegoodapps.co/skills/scheduling)

## Career ladder

- Often comes from: often an entry point.
- Often leads to: [Medical Office Manager](https://career.thegoodapps.co/occupations/medical-office-manager), [Patient Advocate](https://career.thegoodapps.co/occupations/patient-advocate), [Registrar](https://career.thegoodapps.co/occupations/registrar)

## Similar roles

[Customer Service Representative](https://career.thegoodapps.co/occupations/customer-service-representative), [Customer Service Representatives](https://career.thegoodapps.co/occupations/customer-service-representatives), [Eligibility Specialist](https://career.thegoodapps.co/occupations/eligibility-specialist), [Enrollment Specialist](https://career.thegoodapps.co/occupations/enrollment-specialist), [Medical Secretary](https://career.thegoodapps.co/occupations/medical-secretary), [Patient Advocate](https://career.thegoodapps.co/occupations/patient-advocate)

## Open Patient Service Representative roles (17)

- [Patient Service Representative - FLOAT - Primary Care](https://career.thegoodapps.co/jobs/30bd6649-a373-4bf0-b97b-4142a71e5740/patient-service-representative-float-primary-care-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Full-time, Fair Lawn, NJ, $18 – $22 / hour
- [Patient Service Representative - Radiation Oncology](https://career.thegoodapps.co/jobs/67585fbb-225d-40b8-a6d7-2c5f68b1edd0/patient-service-representative-radiation-oncology-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Full-time, Clifton, NJ, $18 – $22 / hour
- [Patient Service Representative - Breast  Surgery](https://career.thegoodapps.co/jobs/b6608b20-858e-4f2b-b93f-0f8dea3607ea/patient-service-representative-breast-surgery-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Full-time, New Providence, NJ, $18 – $22 / hour
- [Patient Service Representative/Concierge](https://career.thegoodapps.co/jobs/59d02a94-c0e3-418b-93d6-4609c77d9bac/patient-service-representative-concierge-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Rye, NY, $18 – $22 / hour
- [Patient Service Representative - Float](https://career.thegoodapps.co/jobs/c2bdedb2-343b-4eca-b949-0d81035532e2/patient-service-representative-float-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Berkeley Heights, NJ, $18 – $22 / hour
- [Patient Service Rep/Surgical Scheduler](https://career.thegoodapps.co/jobs/ce178ace-b0a7-463b-a0ad-86463f95589d/patient-service-rep-surgical-scheduler-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Garden City, NY, $20 – $24 / hour
- [Patient Service Representative - OBGYN](https://career.thegoodapps.co/jobs/1390558f-91ad-4d69-9d66-37646b22b53e/patient-service-representative-obgyn-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Hartford, CT
- [Patient Service Representative - GI](https://career.thegoodapps.co/jobs/793149fa-19ee-43b1-8880-0af04503e6df/patient-service-representative-gi-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Berkeley Heights, NJ, $18 – $22 / hour
- [Patient Service Representative - Internal / Family Medicine](https://career.thegoodapps.co/jobs/10c3c3b1-9dba-4117-b976-c275a8ddb3a3/patient-service-representative-internal-family-medicine-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Morristown, NJ, $18 – $22 / hour
- [PSR/Surgical Scheduler - General Surgery](https://career.thegoodapps.co/jobs/78517f12-b517-471f-961f-f7be26d1be9a/psr-surgical-scheduler-general-surgery-at-citymd) at [CityMD](https://career.thegoodapps.co/organizations/citymd) — Full-time, Fair Lawn, NJ, $20 – $24 / hour

All 17 open roles: https://career.thegoodapps.co/jobs?q=Patient%20Service%20Representative

## Roles similar to Patient Service Representative (57)

From [Customer Service Representative](https://career.thegoodapps.co/occupations/customer-service-representative), [Customer Service Representatives](https://career.thegoodapps.co/occupations/customer-service-representatives), [Eligibility Specialist](https://career.thegoodapps.co/occupations/eligibility-specialist), [Enrollment Specialist](https://career.thegoodapps.co/occupations/enrollment-specialist), [Medical Secretary](https://career.thegoodapps.co/occupations/medical-secretary), [Patient Advocate](https://career.thegoodapps.co/occupations/patient-advocate).

- [Customer Service Representative](https://sbdinc.wd1.myworkdayjobs.com/en-US/Stanley_Black_Decker_Career_Site/job/Ohio-USA---Remote/Customer-Service-Representative_REQ-1000052112) at [Stanley Black & Decker](https://career.thegoodapps.co/organizations/stanley-black-decker) (listed on Stanley Black & Decker's own careers site)
- [Customer Service Representative](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IN---Work-from-home/Customer-Service-Representative_R1012363) at [Longs Drugs](https://career.thegoodapps.co/organizations/longs-drugs) (listed on Longs Drugs's own careers site)
- [Customer Service Representative](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Atlanta-GA/Customer-Service-Representative_REQ532575) at [JLL](https://career.thegoodapps.co/organizations/jll) — Atlanta, GA (listed on JLL's own careers site)
- [Customer Service Representative](https://eguq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MovingYouForward/job/41987/apply) at [Forward](https://career.thegoodapps.co/organizations/forward) — Greeneville, TN (listed on Forward's own careers site)
- [Customer Service Representative](https://eofd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/759630/apply) at [Albertsons](https://career.thegoodapps.co/organizations/albertsons) — Stratham, NH (listed on Albertsons's own careers site)
- [Customer Service Representative](https://andersonsinc.wd1.myworkdayjobs.com/en-US/TheAndersonsCareers/job/Gibsonburg-OH/Customer-Service-Representative_R12399) at [The Andersons](https://career.thegoodapps.co/organizations/the-andersons) — Gibsonburg, OH (listed on The Andersons's own careers site)
- [Customer Service Representative](https://veritiv.wd5.myworkdayjobs.com/en-US/VeritivCareers/job/OPS---Pollock-Orora-Corporate-TX/Customer-Service-Representative_R31884) at [Veritiv](https://career.thegoodapps.co/organizations/veritiv) — OPS - Pollock Orora Corporate TX (listed on Veritiv's own careers site)
- [Customer Service Representative](https://uhaul.wd1.myworkdayjobs.com/en-US/UhaulJobs/job/Deptford-New-Jersey/Customer-Service-Representative_R251717) at [U-Haul](https://career.thegoodapps.co/organizations/u-haul) — Deptford, NJ (listed on U-Haul's own careers site)
- [Customer Service Representative](https://taylor.wd1.myworkdayjobs.com/en-US/External/job/White-Bear-Lake-MN---Taymark-Inc/Customer-Service-Representative_R29596) at [Taylor Corporation](https://career.thegoodapps.co/organizations/taylor-corporation) (listed on Taylor Corporation's own careers site)
- [Customer Service Representative](https://poolcorp.wd1.myworkdayjobs.com/en-US/POOLCORP/job/Fresno-CA/Customer-Service-Representative_R21593) at [Pool Corporation](https://career.thegoodapps.co/organizations/pool-corporation) — Fresno, CA (listed on Pool Corporation's own careers site)

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