# Non-Patient Care Support

Occupation

Canonical page: https://career.thegoodapps.co/occupations/non-patient-care-support

Non-Patient Care Support staff keep healthcare facilities' business operations functioning without direct clinical contact, managing medical records, scheduling appointments, and processing billing and insurance claims. They rely on EHR systems for accurate data entry and retrieval while providing customer service to patients navigating administrative processes. These roles, including medical billers, records clerks, and coding support staff, typically require administrative training rather than clinical licensure.

Top skills: [Customer Service](https://career.thegoodapps.co/skills/customer-service), [Scheduling](https://career.thegoodapps.co/skills/scheduling)

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