# IT Support Specialist

Occupation

Canonical page: https://career.thegoodapps.co/occupations/it-support-specialist

An IT support specialist troubleshoots hardware, software, and network issues for end users, managing accounts and permissions through Active Directory and logging and resolving requests via ticketing systems like ServiceNow. They handle day-to-day Windows and macOS administration along with networking fundamentals to keep employees connected and productive. Found on help desks and IT departments across nearly every industry, this entry-to-mid-level role suits patient, methodical problem-solvers who communicate well with non-technical users.

Top skills: [Active Directory](https://career.thegoodapps.co/skills/active-directory)

## Career ladder

- Often comes from: [Help Desk Technician](https://career.thegoodapps.co/occupations/help-desk-technician)
- Often leads to: [Cyber Security Analyst](https://career.thegoodapps.co/occupations/cyber-security-analyst), [Cyber Security Specialist](https://career.thegoodapps.co/occupations/cyber-security-specialist), [Cybersecurity Analyst](https://career.thegoodapps.co/occupations/cybersecurity-analyst), [Information Security Analyst](https://career.thegoodapps.co/occupations/information-security-analyst), [System Administrator](https://career.thegoodapps.co/occupations/system-administrator), [Systems Administrator](https://career.thegoodapps.co/occupations/systems-administrator), [Systems Analyst](https://career.thegoodapps.co/occupations/systems-analyst)

## Similar roles

[Computer Support Specialist](https://career.thegoodapps.co/occupations/computer-support-specialist), [Help Desk Analyst](https://career.thegoodapps.co/occupations/help-desk-analyst), [Help Desk Technician](https://career.thegoodapps.co/occupations/help-desk-technician), [IT Specialist](https://career.thegoodapps.co/occupations/it-specialist), [Network Administrator](https://career.thegoodapps.co/occupations/network-administrator), [Systems Support Specialist](https://career.thegoodapps.co/occupations/systems-support-specialist), [Technical Support Analyst](https://career.thegoodapps.co/occupations/technical-support-analyst), [Technical Support Engineer](https://career.thegoodapps.co/occupations/technical-support-engineer), [Technical Support Supervisor](https://career.thegoodapps.co/occupations/technical-support-supervisor)

## Open IT Support Specialist roles (12)

- [IT Support Specialist](https://job-boards.greenhouse.io/voyagertechnologiesinc/jobs/4384827009) at [Voyager](https://career.thegoodapps.co/organizations/voyager) — Reno, NV (listed on Voyager's own careers site)
- [IT Support Specialist](https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/6173572004) at [Bend Studio](https://career.thegoodapps.co/organizations/bend-studio) — Los Angeles, CA (listed on Bend Studio's own careers site)
- [IT Support Specialist](https://motorolasolutions.wd5.myworkdayjobs.com/en-US/Careers/job/Culver-City-CA/IT-Support-Specialist_R67598) at [Motorola Solutions](https://career.thegoodapps.co/organizations/motorola-solutions) — Culver City, CA (listed on Motorola Solutions's own careers site)
- [IT Service Delivery Analyst II (Test)](https://career.thegoodapps.co/jobs/72bc8cac-9ca2-465a-847c-410245c221a9/it-service-delivery-analyst-ii-test-at-impulse-space) at [Impulse Space](https://career.thegoodapps.co/organizations/impulse-space) — Mojave
- [IT Support Admin – Executive Briefing Center (EBC)](https://career.thegoodapps.co/jobs/333f11d1-b622-4157-baaa-fe572e3ff7d3/it-support-admin-executive-briefing-center-ebc-at-crowdstrike) at [CrowdStrike](https://career.thegoodapps.co/organizations/crowdstrike) — Full-time, Sunnyvale, CA, $85,000 – $120,000
- [IT Engineer](https://career.thegoodapps.co/jobs/b7d4e926-98ae-4f26-b095-e47a80b5736b/it-engineer-at-together-ai) at [Together AI](https://career.thegoodapps.co/organizations/together-ai) — Full-time, San Francisco, CA, $140,000 – $220,000
- [IT Support Engineer, Executive Support](https://career.thegoodapps.co/jobs/e00771a2-cbc7-4c6f-b8d8-c8ed0b4c2132/it-support-engineer-executive-support-at-menlo-ventures-portfolio) at [Menlo Ventures Portfolio](https://career.thegoodapps.co/organizations/menlo-ventures-portfolio) — Full-time, San Francisco, CA, $230,000 – $265,000
- [Service Desk III](https://career.thegoodapps.co/jobs/2207b903-4cd2-4edb-bc73-49fd33ff220a/service-desk-iii-at-crusoe) at [Crusoe](https://career.thegoodapps.co/organizations/crusoe) — Full-time, Sunnyvale, CA, $100,000 – $120,000
- [IT Support Specialist](https://career.thegoodapps.co/jobs/2cb99b6f-a97f-42c3-bf3b-52be04c16ba3/it-support-specialist-at-geotab) at [Geotab](https://career.thegoodapps.co/organizations/geotab) — Atlanta, GA
- [IT Engineer](https://jobs.ashbyhq.com/cognition/daf8accf-5799-4dba-a77d-66ace242fa88/application) at [Cognition AI](https://career.thegoodapps.co/organizations/cognition-ai) — Full-time, New York, NY (listed on Cognition AI's own careers site)

All 12 open roles: https://career.thegoodapps.co/jobs?q=IT%20Support%20Specialist

## Likely next role (43)

Where IT Support Specialists commonly go next: [Cyber Security Analyst](https://career.thegoodapps.co/occupations/cyber-security-analyst), [Cyber Security Specialist](https://career.thegoodapps.co/occupations/cyber-security-specialist), [Cybersecurity Analyst](https://career.thegoodapps.co/occupations/cybersecurity-analyst), [Information Security Analyst](https://career.thegoodapps.co/occupations/information-security-analyst), [System Administrator](https://career.thegoodapps.co/occupations/system-administrator), [Systems Administrator](https://career.thegoodapps.co/occupations/systems-administrator), [Systems Analyst](https://career.thegoodapps.co/occupations/systems-analyst).

- [Systems Administrator](https://cinemark.wd1.myworkdayjobs.com/en-US/cinemark/job/CORP---Cinemark-Service-Center-Plano-TX/Systems-Administrator_R38909) at [Century Theatres](https://career.thegoodapps.co/organizations/century-theatres) — Plano, TX (listed on Century Theatres's own careers site)
- [Systems Administrator](https://andersen.wd12.myworkdayjobs.com/en-US/Andersen_External_Career_Site/job/Oak-Park-Heights-MN/Systems-Administrator_R-8072) at [Andersen Corporation](https://career.thegoodapps.co/organizations/andersen-corporation) — Oak Park, MN (listed on Andersen Corporation's own careers site)
- [Cybersecurity Analyst](https://fa-exvu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/260946/apply) at [GM Financial](https://career.thegoodapps.co/organizations/gm-financial) — Irving, TX (listed on GM Financial's own careers site)
- [Cyber Security Analyst](https://nvidia.wd5.myworkdayjobs.com/en-US/NVIDIAExternalCareerSite/job/India-Bengaluru/Cyber-Security-Analyst_JR2018645) at [NVIDIA](https://career.thegoodapps.co/organizations/nvidia) (listed on NVIDIA's own careers site)
- [Information Security Analyst](https://rockwellautomation.wd1.myworkdayjobs.com/en-US/External_Rockwell_Automation/job/Mexico-City-Mexico/Information-Security-Analyst_R26-5502-1) at [Rockwell Automation](https://career.thegoodapps.co/organizations/rockwell-automation) (listed on Rockwell Automation's own careers site)
- [Systems Administrator](https://diamondbackenergy.wd12.myworkdayjobs.com/en-US/DBE/job/Oklahoma-City-OK/Systems-Administrator_R100859-4) at [Diamondback Energy](https://career.thegoodapps.co/organizations/diamondback-energy) — Oklahoma City, OK (listed on Diamondback Energy's own careers site)
- [Analyst, Travel & Corporate Card](https://career.thegoodapps.co/jobs/7a54f6f8-50f8-495f-b30d-c5aef251a724/analyst-travel-corporate-card-at-dave-buster-s) at [Dave & Buster's](https://career.thegoodapps.co/organizations/dave-buster-s) — Coppell, TX, $50,940 – $67,920
- [System Administrator](https://career.thegoodapps.co/jobs/d5f04ed1-c1b3-4b41-b0e6-a8e1ddc6e5c3/system-administrator-at-crane-co) at [Crane Co.](https://career.thegoodapps.co/organizations/crane-co) — Bolingbrook, IL, $90,000 – $100,000
- [Senior Information Security Analyst](https://career.thegoodapps.co/jobs/94eabd09-f258-41c5-9b11-d51a65d37832/senior-information-security-analyst-at-country-financial) at [Country Financial](https://career.thegoodapps.co/organizations/country-financial) — Full-time, Bloomington, IL, $94,400 – $129,800
- [Business Systems Analyst II](https://career.thegoodapps.co/jobs/04d50462-35da-4f1c-970b-aa7720b574b1/business-systems-analyst-ii-at-brookshire-grocery-company) at [Brookshire Grocery Company](https://career.thegoodapps.co/organizations/brookshire-grocery-company) — Tyler, TX

## Roles similar to IT Support Specialist (28)

From [Computer Support Specialist](https://career.thegoodapps.co/occupations/computer-support-specialist), [Help Desk Analyst](https://career.thegoodapps.co/occupations/help-desk-analyst), [Help Desk Technician](https://career.thegoodapps.co/occupations/help-desk-technician), [IT Specialist](https://career.thegoodapps.co/occupations/it-specialist), [Network Administrator](https://career.thegoodapps.co/occupations/network-administrator), [Systems Support Specialist](https://career.thegoodapps.co/occupations/systems-support-specialist), [Technical Support Analyst](https://career.thegoodapps.co/occupations/technical-support-analyst), [Technical Support Engineer](https://career.thegoodapps.co/occupations/technical-support-engineer), [Technical Support Supervisor](https://career.thegoodapps.co/occupations/technical-support-supervisor).

- [Technical Support Analyst](https://motorolasolutions.wd5.myworkdayjobs.com/en-US/Careers/job/Allen-TX-TX139/Technical-Support-Analyst_R67091) at [Motorola Solutions](https://career.thegoodapps.co/organizations/motorola-solutions) — Allen, TX (listed on Motorola Solutions's own careers site)
- [Technical Support Analyst](https://clarivate.wd3.myworkdayjobs.com/en-US/Clarivate_Careers/job/R186--Ann-Arbor/Technical-Support-Analyst_JREQ136411-2) at [ProQuest](https://career.thegoodapps.co/organizations/proquest) — R186- Ann Arbor (listed on ProQuest's own careers site)
- [Technical Support Engineer](https://fis.wd5.myworkdayjobs.com/en-US/SearchJobs/job/US-IL-BOL-270-SteA/Technical-Support-Engineer_JR0308867) at [FIS](https://career.thegoodapps.co/organizations/fis) — US IL BOL 270 SteA (listed on FIS's own careers site)
- [IT Specialist](https://jobs.ashbyhq.com/anyscale/d92a68e9-c2cc-452f-afbc-ae1bde5080b7/application) at [Anyscale](https://career.thegoodapps.co/organizations/anyscale) — San Francisco, CA, $171,000 – $191,000 (listed on Anyscale's own careers site)
- [IT Specialist](https://avav.wd1.myworkdayjobs.com/en-US/AVAV/job/ABQ-AFB/IT-Specialist_8450) at [AeroVironment](https://career.thegoodapps.co/organizations/aerovironment) — ABQ AFB (listed on AeroVironment's own careers site)
- [Technical Support Analyst](https://careers.moodys.com/en/job/charlotte/technical-support-analyst/49841/99693292480) at [Moody's Corporation](https://career.thegoodapps.co/organizations/moody-s-corporation) — Charlotte, NC (listed on Moody's Corporation's own careers site)
- [Computer Support Specialist](https://uhaul.wd1.myworkdayjobs.com/en-US/UhaulJobs/job/Tempe-Arizona/Computer-Support-Specialist_R252128) at [U-Haul](https://career.thegoodapps.co/organizations/u-haul) — Tempe, AZ (listed on U-Haul's own careers site)
- [Technical Support Engineer](https://kla.wd1.myworkdayjobs.com/en-US/Search/job/Taichung-City-Taiwan/Technical-Support-Engineer_2638572) at [KLA-Tencor](https://career.thegoodapps.co/organizations/kla-tencor) (listed on KLA-Tencor's own careers site)
- [F5 Network Administrator](https://career.thegoodapps.co/jobs/42bcfbc8-cf2d-4159-9f32-f04a96ae6a2d/f5-network-administrator-at-diamondback-energy) at [Diamondback Energy](https://career.thegoodapps.co/organizations/diamondback-energy)
- [Network Administrator](https://career.thegoodapps.co/jobs/69e5838c-f16f-405f-b57a-b99951667e4e/network-administrator-at-auto-owners-insurance) at [Auto-Owners Insurance](https://career.thegoodapps.co/organizations/auto-owners-insurance) — Full-time, Lansing, MI

## People with this title (0)

No one holds this exact title here yet.