# Director of Customer Success

Occupation

Canonical page: https://career.thegoodapps.co/occupations/director-of-customer-success

A Director of Customer Success leads a team responsible for ensuring existing customers achieve their desired outcomes with a company's product or service, typically in the B2B or SaaS context. The role combines team management, strategic account oversight, and cross-functional collaboration to drive customer retention, expansion, and satisfaction while managing operational metrics and organizational culture. This position suits experienced leaders with strong coaching abilities, comfort with data-driven decision-making, and the capacity to balance customer needs against business goals across geographically distributed or complex account portfolios.

## Open Director of Customer Success roles (3)

- [Director Customer Success](https://career.thegoodapps.co/jobs/4fcd736b-6b01-4ade-9f48-48e9c1c82f23/director-customer-success-at-sprinklr) at [Sprinklr](https://career.thegoodapps.co/organizations/sprinklr)
- [Director, Customer Success, Risk, APAC](https://career.thegoodapps.co/jobs/da853cae-2e38-4ffe-b435-ad2af46aa969/director-customer-success-risk-apac-at-lseg) at [LSEG](https://career.thegoodapps.co/organizations/lseg)
- [Director, Global Customer Success](https://career.thegoodapps.co/jobs/fe420ee4-48b3-4ae2-99ca-c89a3dc7db82/director-global-customer-success-at-stubhub) at [StubHub](https://career.thegoodapps.co/organizations/stubhub) — Full-time, Atlanta, GA, $225,000 – $250,000

## People with this title (0)

No one holds this exact title here yet.