# Customer Support Manager

Occupation

Canonical page: https://career.thegoodapps.co/occupations/customer-support-manager

A Customer Support Manager oversees a team of technical support engineers or customer service representatives, handling escalations, team performance, and the coordination between support tiers or departments. The role combines personnel management with responsibility for support quality, response times, and customer satisfaction metrics, typically involving tools like ticketing systems and CRM platforms to track and analyze support operations. This position suits people with both technical depth and strong interpersonal skills who can lead teams while maintaining operational discipline and understanding customer needs.

## Open Customer Support Manager roles (3)

- [Customer Support Manager](https://motorolasolutions.wd5.myworkdayjobs.com/en-US/Careers/job/Michigan-Remote-Work/Customer-Support-Manager_R68440) at [Motorola Solutions](https://career.thegoodapps.co/organizations/motorola-solutions) — Michigan Remote Work, More... (listed on Motorola Solutions's own careers site)
- [Customer Support Manager](https://harriscomputer.wd3.myworkdayjobs.com/en-US/1/job/Remote---Florida/Customer-Support-Manager_R0046405) at [SirsiDynix](https://career.thegoodapps.co/organizations/sirsidynix) — Remote - Florida (listed on SirsiDynix's own careers site)
- [Customer Support Manager](https://career.thegoodapps.co/jobs/e03bad96-86fa-48c1-9842-c00160b14ec9/customer-support-manager-at-redpoint-ventures-portfolio) at [Redpoint Ventures Portfolio](https://career.thegoodapps.co/organizations/redpoint-ventures-portfolio) — Full-time, United States - Remote, $140,000 – $165,000

## People with this title (0)

No one holds this exact title here yet.