# Customer Solutions Specialist

Occupation

Canonical page: https://career.thegoodapps.co/occupations/customer-solutions-specialist

A Customer Solutions Specialist works directly with clients to identify their needs, troubleshoot problems, and implement solutions using company products or services. The role typically involves responding to customer inquiries via phone, email, or chat, walking clients through technical or procedural issues, and escalating complex problems to appropriate teams. This position suits people with strong communication skills, patience, and problem-solving ability who can maintain composure while helping customers resolve issues.

## Open Customer Solutions Specialist roles (1)

- [Customer Solutions Specialist](https://job-boards.greenhouse.io/impact/jobs/7676369002) at [impact.com](https://career.thegoodapps.co/organizations/impact-com) — Full-time, Columbus, OH, $65,000 – $75,000 (listed on impact.com's own careers site)

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