# Customer Service Agent

Occupation

Canonical page: https://career.thegoodapps.co/occupations/customer-service-agent

Customer Service Agents handle inquiries and issues from customers across phone, email, chat, and other channels, diagnosing problems and resolving them or escalating to appropriate teams. The role typically involves using ticketing systems and knowledge bases to track interactions, manage multiple customer conversations simultaneously, and maintain detailed records of issues and resolutions. The work suits detail-oriented people with strong communication skills and patience for repetitive problem-solving, though specific technical knowledge requirements vary widely depending on the product or service supported.

## Open Customer Service Agent roles (3)

- [Customer Service Agent](https://jobs.lever.co/allegiantair/14ab4bbb-906e-4ab9-b736-3fb85e00df94/apply) at [Allegiant](https://career.thegoodapps.co/organizations/allegiant) — Clearwater, FL, $15 / hour (listed on Allegiant's own careers site)
- [Customer Service Agent](https://poolcorp.wd1.myworkdayjobs.com/en-US/POOLCORP/job/San-Antonio-TX/Customer-Service-Agent_R21592) at [Pool Corporation](https://career.thegoodapps.co/organizations/pool-corporation) — San Antonio, TX (listed on Pool Corporation's own careers site)
- [Customer Support Specialist III](https://career.thegoodapps.co/jobs/af085b4f-a8a4-4b82-adf6-546c4184e673/customer-support-specialist-iii-at-wrapbook) at [Wrapbook](https://career.thegoodapps.co/organizations/wrapbook) — Remote - US & Canada, $52,000 – $83,400

## People with this title (0)

No one holds this exact title here yet.