# Group Manager - QuickBooks CX - Foundational Experiences

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/ff0e67cc-ca14-46cf-9e38-586864086741

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Mountain View, CA
- Salary: 219500 – 297000 USD per year

## Summary

Lead the customer experience strategy and team for QuickBooks' foundational products, working across product, design, and engineering to simplify workflows and build customer confidence. This role suits an experienced CX or product leader who thrives in cross-functional environments and can balance strategic vision with hands-on execution.

_Our summary, not Intuit's wording._

## Skills named

Customer Journey Mapping, Design Thinking, Service Design

## Required

- 5+ years in a leadership role driving customer experience improvements
- Experience in technology or SaaS
- Proven ability to design and implement experience strategies that improve retention and revenue
- Cross-functional leadership skills and experience building high-performing teams
- Strong analytical skills and data-driven decision making
- Excellent communication and presentation skills

## Nice to have

- MBA or advanced degree
- Familiarity with payments, bill pay, or financial management products

Apply on Intuit's site: https://jobs.intuit.com/job/mountain-view/group-manager-quickbooks-cx-foundational-experiences/27595/96882240608