# Customer Success Manager, Enterprise

Hiring organization: [impact.com](https://career.thegoodapps.co/organizations/impact-com)

Canonical page: https://career.thegoodapps.co/jobs/fd727f9d-d685-469e-af00-237683366413

Listed on impact.com's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: New York, NY
- Salary: 80000 – 95000 USD per year

## Summary

This role supports enterprise clients at a commerce partnership marketing platform, managing relationships and ensuring customer success through proactive account management and reactive support. It suits someone with B2B customer success experience who understands affiliate and performance marketing and enjoys building partnerships.

_Our summary, not impact.com's wording._

## Skills named

Affiliate Marketing, Performance marketing

## Required

- 3+ years customer success or relationship management experience (preferably B2B)
- Bachelor's degree or equivalent experience in business, marketing, or related field
- Experience with affiliate and performance marketing
- Knowledge of digital marketing ecosystem
- Track record of strong customer support
- Cross-team collaboration
- Initiative and flexibility
- Detail-oriented task prioritization
- Critical thinking and problem-solving
- Professional communication
- Conflict resolution skills
- Strong time management

## Nice to have

- Deep understanding of affiliate and partnerships ecosystem

Apply on impact.com's site: https://job-boards.greenhouse.io/impact/jobs/8567103002