# Senior Associate, Care Operations

Hiring organization: [Angi](https://career.thegoodapps.co/organizations/angi)

Canonical page: https://career.thegoodapps.co/jobs/fd4d8745-81f3-4403-a430-bca3142d617f

Listed on Angi's own careers site. Applications go to them directly.

- Seniority: Senior
- Location: Remote - United States
- Remote: yes
- Salary: 60000 – 85000 USD per year

## Summary

This role involves coordinating staffing strategy and workforce management for Angi's customer support teams across multiple business lines, with a focus on optimizing tools, forecasting, and vendor partnerships. It suits someone analytical and operations-minded who enjoys working with data and emerging technology to drive business decisions in a fast-paced environment.

_Our summary, not Angi's wording._

## Skills named

Looker, Salesforce Service Cloud, Tableau

## Required

- Bachelor's degree or equivalent practical experience
- 1-3 years of professional experience in operations or strategy
- Analytical skills and understanding of operations, process optimization, and project management
- Strategic thinking and ability to translate ideas into actionable plans
- Experience with business intelligence tools such as Looker or Tableau
- Written and verbal communication skills
- Comfort using AI tools for drafting, summarizing, and data analysis

## Nice to have

- Experience with Salesforce Service Cloud or Playvox

Apply on Angi's site: https://jobs.ashbyhq.com/angi/94d42660-a981-405d-9717-1d5072113168/application