# Proactive Risk Specialist

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/fd0ab7ab-05dd-4afe-9148-d3d21ca45145

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Atlanta, GA

## Summary

This role monitors account health data to identify enterprise customers at risk of escalation, then routes them to the appropriate team or intervention before problems become critical. It suits detail-oriented professionals who combine analytical rigor with customer empathy and want to prevent crises rather than respond to them.

_Our summary, not Intuit's wording._

## Skills named

Jira, Salesforce

## Required

- 3–5 years in customer success, account management, or risk/retention analysis in B2B SaaS or enterprise software
- Ability to work with account health data and health-scoring platforms to identify trends
- Experience partnering with CSMs on retention or risk conversations
- Strong analytical and communication skills to translate data signals into actionable recommendations
- Well organized with ability to manage a broad account portfolio and prioritize signals

## Nice to have

- Familiarity with Salesforce, Gainsight, or comparable CRM/health platform
- Jira experience
- Experience with or exposure to enterprise accounting, ERP platforms, or multi-entity financial workflows

Apply on Intuit's site: https://jobs.intuit.com/job/atlanta/proactive-risk-specialist/27595/98893448800