# Call Center Customer Service Representative

Hiring organization: [American Furniture Warehouse](https://career.thegoodapps.co/organizations/american-furniture-warehouse)

Canonical page: https://career.thegoodapps.co/jobs/f7068734-cb75-4c38-812a-17d77065eebb

Listed on American Furniture Warehouse's own careers site. Applications go to them directly.

- Location: Thornton, CO
- Salary: 19 – 20 USD per hour

## Summary

This role involves answering customer calls and emails to resolve issues related to orders, deliveries, financing, and other services for an appliance and furniture retailer. It suits people who enjoy helping customers and can stay calm while handling a range of inquiries and coordinating with internal teams.

_Our summary, not American Furniture Warehouse's wording._

## Required

- Ability to explain policies and procedures clearly
- Resolve customer issues across deliveries, orders, parts, pickup, and financing
- Coordinate with managers and departments to resolve problems

## Nice to have

- Bilingual ability

Apply on American Furniture Warehouse's site: https://ejqy.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/11223/apply