# Director, Technical Program Management

Hiring organization: [Petco](https://career.thegoodapps.co/organizations/petco)

Canonical page: https://career.thegoodapps.co/jobs/f57f8866-18b3-49c9-833d-dc1ae1e5c99d

Listed on Petco's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Management
- Location: NSC
- Salary: 160400 – 265800 USD per year

## Summary

This role leads technical program management across Petco's retail, ecommerce, veterinary, and pet services operations, overseeing enterprise-scale initiatives from platform modernization to omnichannel experiences. It suits experienced program leaders with deep technical fluency who can align engineering, product, and business teams around strategic delivery at a large, complex organization.

_Our summary, not Petco's wording._

## Skills named

Agile, Amazon Web Services (AWS), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Kanban, Microsoft Azure, Scaled Agile Framework (SAFe), Scrum

## Required

- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field
- 10+ years leading large-scale technical programs in retail, ecommerce, digital platforms, or related industries
- 5+ years managing TPMs, program managers, or cross-functional delivery organizations
- Experience delivering complex enterprise initiatives involving distributed systems, cloud platforms, APIs, data integrations, and customer-facing applications
- Understanding of ecommerce ecosystems, omnichannel retail operations, and digital customer experiences
- Experience partnering with engineering, product, and executive leadership teams
- Success managing large cross-functional programs with multiple dependencies and stakeholders
- Executive presentation skills and strategic communication abilities

## Nice to have

- Experience in specialty retail, healthcare, veterinary services, hospitality, or service-based consumer businesses
- Familiarity with retail technologies (POS, OMS, ERP, CRM, loyalty, fulfillment, customer data platforms)
- Experience with modern cloud architectures (AWS, Azure, GCP)
- Knowledge of Agile delivery frameworks (Scrum, SAFe, Kanban, hybrid models)
- PMP, PgMP, Scrum, SAFe, or related certifications
- Experience leading digital transformation or platform modernization at enterprise scale

Apply on Petco's site: https://petco.wd504.myworkdayjobs.com/en-US/External/job/NSC/Director--Technical-Program-Management_R369286