# Staff Product Manager: Virtual Expert Platform, Connect Team

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/f476f799-60e1-46f1-9fdc-093ed33b5a7b

Listed on Intuit's own careers site. Applications go to them directly.

- Seniority: Staff
- Location: Mountain View, CA
- Salary: 188500 – 255000 USD per year

## Summary

This Staff Product Manager role leads the strategy and execution of Intuit's Virtual Expert Platform, which connects customers to AI-powered and human expert guidance across the company's products. The position suits experienced platform product managers with strong technical depth in SaaS, the ability to manage complex cross-team dependencies, and a track record of scaling enterprise platforms that transform manual processes into self-service solutions.

_Our summary, not Intuit's wording._

## Skills named

Artificial Intelligence (AI), Product Management, SaaS, Twilio

## Required

- Bachelor's degree in Engineering, Computer Science, or related field
- 5+ years of product management or related experience
- Deep understanding of product management processes
- Strong written and verbal communication skills
- Platform PM experience delivering enterprise-grade capabilities
- Experience defining visions and inspiring teams to deliver innovative products
- Technical depth in SaaS software development, build/release pipelines, and testing automation
- Strong engagement with engineering and architecture teams
- Data-driven approach to success metrics and requirement prioritization
- AI competency and experience with AI in workflow or process automations
- Track record working closely with customers and end-users
- Excellent collaboration and cross-organizational influence skills

## Nice to have

- Domain knowledge in routing technologies
- Experience with AWS Connect, Twilio, and other contact center technologies

Apply on Intuit's site: https://jobs.intuit.com/job/mountain-view/staff-product-manager-virtual-expert-platform-connect-team/27595/92475712720