# Product Support Specialist, Pacific/Mountain Time

Hiring organization: [Linear](https://career.thegoodapps.co/organizations/linear)

Canonical page: https://career.thegoodapps.co/jobs/f40f21b6-5f61-4118-9514-423c3d4212c9

Listed on Linear's own careers site. Applications go to them directly.

- Employment type: full time
- Location: North America
- Remote: yes

## Summary

Linear seeks a customer support specialist who will handle technical support inquiries, document issues, and relay customer feedback to inform product decisions. This role suits someone with technical aptitude and experience supporting engineers or technical users.

_Our summary, not Linear's wording._

## Skills named

GitHub, JavaScript, SQL

## Required

- Passion for technology and quality
- Strong communication and customer service skills
- Experience supporting technical or engineering users
- Troubleshooting technical issues and APIs
- Ability to reproduce bugs across browsers and operating systems (Windows, Mac, Mobile)
- Based in U.S. or Canada Pacific or Mountain Time

## Nice to have

- Familiarity with SQL, JavaScript, APIs, and GitHub
- Curiosity to learn technical concepts

Apply on Linear's site: https://jobs.ashbyhq.com/Linear/d062065e-05bb-42ce-a430-ec205695cc2e/application