# Retail Operations Manager, TurboTax - Dallas-Ft. Worth Metro

Hiring organization: [Intuit](https://career.thegoodapps.co/organizations/intuit)

Canonical page: https://career.thegoodapps.co/jobs/f2de3f4b-4571-466b-8306-357f75701ce0

Listed on Intuit's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: Dallas, TX

## Summary

Lead a TurboTax tax preparation center in the Dallas-Fort Worth area, managing staff and operations while delivering excellent customer service during tax season. This role suits experienced retail or service managers who understand customer-focused operations and can coach teams through complex tax situations.

_Our summary, not Intuit's wording._

## Skills named

Microsoft Office

## Required

- 3+ years retail management or service industry leadership
- People management experience
- Ability to manage KPIs and operational benchmarks
- Handle escalated customer complaints

## Nice to have

- Prior experience preparing individual tax returns
- Active EA, CPA, or attorney credential with tax preparation experience

Apply on Intuit's site: https://jobs.intuit.com/job/dallas/retail-operations-manager-turbotax-dallas-ft-worth-metro/27595/93513715824