# Senior Network Operations Engineer

Hiring organization: [Intel](https://career.thegoodapps.co/organizations/intel)

Canonical page: https://career.thegoodapps.co/jobs/f163076d-fc98-403a-8271-cad6961e5203

Listed on Intel's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Salary: 124110 – 206510 USD per year

## Summary

Intel IT seeks a hands-on senior engineer to lead improvements across global network operations teams, focusing on incident response, change quality, and operational readiness. This role suits someone with deep enterprise networking expertise and proven ability to raise execution standards across distributed teams.

_Our summary, not Intel's wording._

## Skills named

Automation, Change Management, Incident Management, ITIL, Multiprotocol Label Switching, Network Routing, Root Cause Analysis, SD-WAN, Service Management

## Required

- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience
- 10+ years enterprise network operations, network engineering, infrastructure operations, or technical service reliability experience
- Hands-on technical knowledge of enterprise networking including routing, switching, WAN, LAN, wireless, data center networking
- Experience supporting mission-critical network environments with high availability and business continuity expectations
- Understanding of incident, problem, change, request, and service management processes
- Ability to lead technical improvements through influence and technical credibility
- Experience driving root cause analysis, corrective action plans, and continuous improvement
- Experience with operational introduction of new network products or platforms to production
- Strong technical troubleshooting and complex issue resolution across multiple teams
- Experience improving operational execution through metrics, process discipline, and documentation
- Strong communication skills explaining technical issues and risks to technical and leadership audiences

## Nice to have

- Experience supporting global enterprise networks, manufacturing, labs, campuses, data centers, or mission-critical infrastructure
- Experience improving operational maturity across globally distributed teams
- Service reliability practices, ITIL, operational excellence, Lean, Six Sigma, or continuous improvement methods
- Monitoring, observability, telemetry, automation, or AI-enabled operations capabilities
- Creating or improving runbooks, operational standards, escalation guides, and service readiness criteria
- Working with managed service providers, vendors, telecommunications providers, or outsourced support teams
- Mentoring engineers and influencing technical direction
- Advanced networking certifications such as CCNP or CCIE

Apply on Intel's site: https://intel.wd1.myworkdayjobs.com/en-US/External/job/US-Arizona-Phoenix/Senior-Network-Operations-Engineer_JR0286035