# Service Process Coordinator - Letter Team

Hiring organization: [Citigroup](https://career.thegoodapps.co/organizations/citigroup)

Canonical page: https://career.thegoodapps.co/jobs/f061cca0-9f9a-4725-a661-0bb077ef8eed

Listed on Citigroup's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Mid
- Location: 5800 SOUTH CORPORATE PLACE
- Salary: 40960 – 53440 USD per year

## Summary

This role involves managing correspondence workflows for loan servicing, including proofing and typing client letters, coordinating with mail and print services, and handling daily reconciliation tasks. It suits someone with loan processing experience who is detail-oriented, proficient in Microsoft Office, and comfortable working in a structured, compliance-focused environment.

_Our summary, not Citigroup's wording._

## Skills named

Microsoft Excel, Microsoft Office, Microsoft Word

## Required

- 1-3 years relevant processing experience
- Loan servicing or loan processing background
- Proficiency with Microsoft Excel and Word
- Ability to read and understand English grammar
- Typing proficiency
- Ability to sit at computer for majority of 8-hour shift
- Ability to maneuver 30 lb boxes and push/pull loaded carts
- High school diploma or equivalent

## Nice to have

- Knowledge of state and regulatory investor guidelines
- Understanding of department and unit policies and procedures
- Experience with file management and re-filing

Apply on Citigroup's site: https://citi.wd5.myworkdayjobs.com/en-US/2/job/5800-SOUTH-CORPORATE-PLACE/Service-Process-Coordinator---Letter-Team_26980982