# Senior Customer Success Manager, Managed Inference

Hiring organization: [Crusoe](https://career.thegoodapps.co/organizations/crusoe)

Canonical page: https://career.thegoodapps.co/jobs/ec54d160-b3e5-4fad-ba2e-bdf21af84f74

Listed on Crusoe's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: New York, NY
- Salary: 190000 – 215000 USD per year

## Summary

Crusoe seeks a Senior Customer Success Manager to guide enterprise clients deploying AI inference workloads through technical optimization, business strategy, and scaling challenges. You'd be a bridge between customers running production ML systems and internal engineering teams, helping them maximize performance, cost-efficiency, and reliability.

_Our summary, not Crusoe's wording._

## Skills named

Cloud Computing, Kubernetes, LLMs (Large Language Models)

## Required

- 3+ years supporting enterprise cloud, AI, ML, or infrastructure customers
- Strong technical foundation in cloud computing and AI/ML technologies
- Proven ability to build relationships at executive and technical levels
- Experience managing strategic accounts with production AI workloads
- Excellent communication and presentation skills

## Nice to have

- Bachelor's degree in Business, Engineering, or related field (Advanced degree preferred)
- Experience with Managed Inference or model serving platforms
- Familiarity with LLMs, RAG architectures, and agentic applications
- Knowledge of inference optimization techniques and GPU utilization best practices
- Experience with Kubernetes and containerization

Apply on Crusoe's site: https://jobs.ashbyhq.com/Crusoe/cecb6c47-959f-4eca-a614-361d33a6fc87/application