# テックマークジャパン株式会社　業務部　修理精査センタースタッフ

Hiring organization: [American International Group](https://career.thegoodapps.co/organizations/american-international-group)

Canonical page: https://career.thegoodapps.co/jobs/eaca5a0c-429b-4cb7-9290-cb8a760ff620

Listed on American International Group's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Sumida-ku

## Summary

This role processes extended warranty claims for vehicles, appliances, and home equipment, verifying contract eligibility, reviewing repair reports, negotiating costs with vendors, and authorizing payments. It suits candidates with automotive service experience who can manage vendor relationships and make sound judgment calls on claim validity.

_Our summary, not American International Group's wording._

## Skills named

Microsoft Excel, Microsoft Word, PowerPoint

## Required

- Automotive mechanic certification
- MS Office proficiency (Intermediate level)
- Communication skills
- Phone negotiation and customer service experience
- Automotive repair hands-on experience or service front desk management experience

## Nice to have

- Home appliance engineer or advisor certification
- Repair knowledge of appliances and home equipment
- Business process design or requirements definition experience
- Vendor selection and management experience
- Team leadership and department management experience

Apply on American International Group's site: https://aig.wd1.myworkdayjobs.com/en-US/aig/job/Sumida-ku/--_JR2601336-2