# IT SPECIALIST (CUSTOMER SUPPORT)

Hiring organization: [Army National Guard Units](https://career.thegoodapps.co/organizations/army-national-guard-units)

Canonical page: https://career.thegoodapps.co/jobs/e7cd7ea1-0828-4d04-8b07-8fb9e6212fa9

Listed on Army National Guard Units's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Gap, PA
- Salary: 76190 – 99053 USD per year

## Summary

This National Guard IT position provides tiered technical support for hardware and software issues, including installation, configuration, troubleshooting, and user training. The role suits someone with substantial hands-on IT experience and the ability to work within a federal excepted service framework.

_Our summary, not Army National Guard Units's wording._

## Skills named

Hardware Troubleshooting, Software Installation

## Required

- 36 months of experience with computer applications or IT specialty
- Secret Security Clearance verification
- Ph.D. or 3 years of graduate education leading to Ph.D. at GS-11 level, or equivalent experience
- Knowledge of data processing and general management principles
- Ability to document and coordinate across organizational units

Apply on Army National Guard Units's site: https://www.usajobs.gov/job/889603000