# Application, Infrastructure and Service Management, Officer

Hiring organization: [State Street Corporation](https://career.thegoodapps.co/organizations/state-street-corporation)

Canonical page: https://career.thegoodapps.co/jobs/e664fc77-d965-4388-8492-3749b2fa3124

Listed on State Street Corporation's own careers site. Applications go to them directly.

- Seniority: Mid
- Location: Burlington, MA
- Salary: 90000 – 157500 USD per year

## Summary

This is a technical support and advanced infrastructure role for State Street's Charles River systems, spanning both frontline assistance and escalation services. It suits someone with financial services knowledge, SQL expertise, and the ability to diagnose complex trading platform issues while mentoring junior staff.

_Our summary, not State Street Corporation's wording._

## Skills named

Business Continuity, Disaster Recovery, Scripting, SQL, XML

## Required

- Respond to technical support requests and diagnose software issues
- Work with engineering and QA teams on complex problems
- Manage customer interactions and prepare resolution reports
- Experience with one or more structured programming languages
- Strong SQL experience and relational database theory knowledge
- Experience with MS SQL Server, Oracle, or Sybase database operations

## Nice to have

- Experience with Financial Services, Investment Management, or Trading systems like Charles River IMS
- Understanding of Trading Life Cycle and System Development Life Cycle
- Experience with servers, operating systems, networks, scripting, job scheduling, or monitoring software
- Bachelor's degree in Computer Science, IT, Financial Engineering, or related field
- 0-2 years in technical support or analytical discipline

Apply on State Street Corporation's site: https://statestreet.wd1.myworkdayjobs.com/en-US/Global/job/Burlington-Massachusetts/Application--Infastructure-and-Service-Management_R-778404-1