# Sr. Manager, Product Inspection & Claim Defense

Hiring organization: [Samsung Semiconductor](https://career.thegoodapps.co/organizations/samsung-semiconductor)

Canonical page: https://career.thegoodapps.co/jobs/e50355bb-09ca-4fb6-b2ad-ecd95b4de211

Listed on Samsung Semiconductor's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Management
- Location: Plano, TX

## Summary

This management role oversees product liability claims, investigations, and defense strategy for Samsung's home appliances and displays, requiring someone with technical product knowledge and litigation experience to protect the company's interests while maintaining customer relationships. The ideal candidate combines engineering troubleshooting expertise with claims management and legal acumen, handling everything from scene inspections to depositions and settlement negotiations.

_Our summary, not Samsung Semiconductor's wording._

## Skills named

Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Product Engineering

## Required

- 10+ years in product liability, claims, or related field
- Bachelor's degree
- Technical education or product engineering background
- Home appliance and display product knowledge
- Ability to travel within US and overseas
- Experience with product engineers and offshore teams

## Nice to have

- CFEI (Certified Fire and Explosion Investigator) or CFII certification
- Claim Adjuster license
- Advanced knowledge of US litigation procedures
- Experience influencing cross-functional teams
- Fire scene inspection and lab examination experience

Apply on Samsung Semiconductor's site: https://sec.wd3.myworkdayjobs.com/en-US/Samsung_Careers/job/6625-Excellence-Way-Plano-TX-USA/Manager----Risk-Management_R119417