# Senior Renewal Representative

Hiring organization: [Instructure](https://career.thegoodapps.co/organizations/instructure)

Canonical page: https://career.thegoodapps.co/jobs/e4d97b41-1c53-4369-94cc-900700a6c39e

Listed on Instructure's own careers site. Applications go to them directly.

- Employment type: full time
- Seniority: Senior
- Location: US-REMOTE
- Remote: yes
- Salary: 74000 – 92000 USD per year

## Summary

You'll manage a portfolio of mid-market and enterprise customer renewals for Instructure's learning platform, handling negotiation, forecasting, and account growth. This role suits someone with customer success or sales experience who enjoys complex contract work and cross-functional collaboration.

_Our summary, not Instructure's wording._

## Skills named

Clari, Salesforce

## Required

- 3+ years in customer success, account management, or renewal management
- Experience managing high-value customer accounts
- Strong negotiation skills
- Ability to analyze usage data and identify trends
- Process improvement experience
- Advanced proficiency with Salesforce, Gainsight, or Clari CRM systems

## Nice to have

- Bachelor's degree

Apply on Instructure's site: https://jobs.ashbyhq.com/instructure/b81c30ee-d7a0-49c3-95ad-c2c6a657a3c0/application